Mac
Marauder
- Joined
- Feb 28, 2005
- Posts
- 5,708
- Location
- USA
- Avatar Name
- Mannanan Mac y Lir
This is a public log for how long it takes to get a response to my support case.
No response for 15 days.
I submitted the support case ID 326147 on 7/10/2016 for a critical issue. This is not a bull shit trivial case. Its been 15 days and I have not received a single reply in the case. I have only received the canned email response that confirmed I had submitted a case when I initially submitted it.
I would like someone from MA/Calypso/whoever manages cases to respond in the case with the information I need to resolve the issue.
No response for 15 days.
I submitted the support case ID 326147 on 7/10/2016 for a critical issue. This is not a bull shit trivial case. Its been 15 days and I have not received a single reply in the case. I have only received the canned email response that confirmed I had submitted a case when I initially submitted it.
I would like someone from MA/Calypso/whoever manages cases to respond in the case with the information I need to resolve the issue.