Hello
My Gold Card device got error 72 which means I need a new one.
I open today the third support ticket about a simple problem they could have solved but they haven't ....
Oh they sent me an new Gold Card without the device(the reader)...useless.
But this month they sent me also an email about new EULA rules about account inactivity, how strange.
The only solution I was offered after posting the first support ticket was to get an app on my smart phone instead of security card.
I answer that I don't have an smartphone and not planing to have one.
After that they ignored me so I open a 2nd support case and they sent me a new Gold card instead of a new card reader.
I don't see how this can be a better security for my account than a card reader and a Gold card?!?!
Now after 1 month on 3d support case waiting
I'm speechless I presume they want to wipe my account(in which I deposited a lot) or something otherwise I don't see why they doing it...
That's a thanks for gold players EU style
My Gold Card device got error 72 which means I need a new one.
I open today the third support ticket about a simple problem they could have solved but they haven't ....
Oh they sent me an new Gold Card without the device(the reader)...useless.
But this month they sent me also an email about new EULA rules about account inactivity, how strange.
The only solution I was offered after posting the first support ticket was to get an app on my smart phone instead of security card.
I answer that I don't have an smartphone and not planing to have one.
After that they ignored me so I open a 2nd support case and they sent me a new Gold card instead of a new card reader.
I don't see how this can be a better security for my account than a card reader and a Gold card?!?!
Now after 1 month on 3d support case waiting
I'm speechless I presume they want to wipe my account(in which I deposited a lot) or something otherwise I don't see why they doing it...
That's a thanks for gold players EU style