KullXP
Prowler
- Joined
- Aug 18, 2013
- Posts
- 1,436
- Society
- ~ZEN~
- Avatar Name
- Kull KullXP Holland
I require some advice on this matter as I have reached out to the Site Administrator on numerous occasions.
There is an issue where I purchased a subscription to help support this forum.
At first I purchased a Modified account, then when the subscription was almost up I upgraded to Customized.
When I did it automatically upgraded to Customized. A few days later when my Modified subscription ran out it auto renewed and when it did it charged me for the Modified membership again.
After that happened I lost my Customized title and it reverted back to Modified tho I had 3 months left and paid for Customized account.
So now for the past 6 months, every 3 months it auto renews Customized first and I am charged for Customized. Then a few days later it auto renews Modified and cancels out my Customized that I paid for...
Basically I am being charged for Customized and Modified
I have been trying to cancel these subscriptions for a while now but there at no options on the forum that I can find to cancel these subscriptions. Also I have contacted the site admin a few times and gotten no response so I was charged yet again for both.
Now the next 3 month marker is coming up and I am about to be charged yet again...
Is there anyone who can help me fix this?
There is an issue where I purchased a subscription to help support this forum.
At first I purchased a Modified account, then when the subscription was almost up I upgraded to Customized.
When I did it automatically upgraded to Customized. A few days later when my Modified subscription ran out it auto renewed and when it did it charged me for the Modified membership again.
After that happened I lost my Customized title and it reverted back to Modified tho I had 3 months left and paid for Customized account.
So now for the past 6 months, every 3 months it auto renews Customized first and I am charged for Customized. Then a few days later it auto renews Modified and cancels out my Customized that I paid for...
Basically I am being charged for Customized and Modified
I have been trying to cancel these subscriptions for a while now but there at no options on the forum that I can find to cancel these subscriptions. Also I have contacted the site admin a few times and gotten no response so I was charged yet again for both.
Now the next 3 month marker is coming up and I am about to be charged yet again...
Is there anyone who can help me fix this?