Recent content by Ludvig|MindArk

I'll ask someone to look into it.

We are aware and looking into it. If there are any further details we can get (like if it's affecting all instances or not), that's always helpful and welcome. Thanks!

Sorry, I don't quite understand which change you mean would affect players with disabilities? You can still put icons on the screen just as before, and you can still click them to activate them just as before. The only difference compared to before is that you have to place the icons in the...

Here is a link to the activation page: https://account.entropiauniverse.com/account/security/activate/ Follow the instructions on the webpage, and make sure that you save the recovery-code that you will be provided with.

This can occur if you're making excessive requests to the website for your account pages, including the "My items" page. Live support has processes to handle it, so contacting them and explaining the issue in detail is the fastest way to get it resolved. I can't really comment further on this...

As the OP says, Henrik has indeed resigned from Mindark for personal reasons, and we wish him all the best going forward. As for the development of Entropia, there have been no changes, and we will continue as planned.

Should be working now. Anyone else with the same issue, please use the "Chat" function on https://www.planetcalypso.com/ or https://www.entropiauniverse.com/ to contact live support for help.

The UI team has looked into it and a hotfix has been released. It should be working properly now for you and anyone else having the same issue. If you're currently ingame you will have to relog for it to be applied.

Yeah, we are having some server issues, they are being investigated. Support news about it should be up soon. EDIT: https://www.planetcalypsoforum.com/forum/index.php?threads/disturbance-notice-regarding-server-issues.299104/

Yeah, we are aware, we are having some server issues. Support news about it should be up soon. EDIT: https://www.planetcalypsoforum.com/forum/index.php?threads/disturbance-notice-regarding-server-issues.299104/

There was a problem right after the UI was released where changes would not be saved properly, but it was fixed back then. Are you saying you've experienced the same issue now recently? If so, how did you exit the game when it happened? Do you know if anyone else had the same?

That usually means that your IP has been blocked for trying to access the page too many times in too short a time. If you get it more than once, contact Live Support via the "chat" button in the lower right corner of the screen on https://www.entropiauniverse.com/ or...

https://www.planetcalypsoforum.com/forum/index.php?threads/information-regarding-gold-cards.299038/

We are looking into this as well, and the team asked me to assure you that this is a visual thing only (issue with the counter). It doesn't mean your item is decaying more/faster.

We are aware, and the team is looking into it and trying to reproduce it. They have also asked that I request that anyone who has experienced this provide any further information they can; which items it happened with, where it happened (which planet for example), exactly what they were doing...