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Thank you for the welcome, Danielleyourmom, and thanks to everyone who helped me with this.

Ok, it looks like my email provider had some sort of spam filter set on it that prevented me from receiving emails from them. My husband fixed it. :ahh: Sheesh, I've never had that happen before and I've had that email for 10 years. Somehow email spam from vendors wanting to sell me Viagra...

Thank you for the contact information. Ok, when I put in my hotmail address, I get automatic response from support. When I try my regular email address (that I registered) nothing. I wonder if it's blocked some way?? weird...I might have to call email provider...Or check to see if I had a blond...

I appreciate all you guys for trying to help me. I’m sorry that I’m so frustrated with this. I just wanted to try playing the game and eventually have my husband play too We’ve played EQ, WoW, and other online games and I wanted him to play too, and he is seeing how I’m not even able to get on...

I’m not sure what you mean by that comment, but, any company that wants your personal and banking information; and wants to have you as a customer, needs to look up the words “customer service”.

This problem has been resolved. Thanks everyone for your help.

Thanks again, 711. Thanks again, 711, for creating an interesting and fun way to view a forum. :)

Thank you 711. Thank you 711. I’m new here and this forum is very helpful. Thanks again for providing such a wonderful forum! :)