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Support has not responded in 8 days when I had a login issue before I had to turn to the forums. This all started when I went exploring on next island. I had to attempt log in several times to get into the game, but could eventually get in. This is what I sent to support: Other people are...

I've never logged in or been able to make or name an avatar. I really want to try this game out, but how could it be that it is locked. I submitted a ticket they gave a brief response without helping and closed it so I feel that I must turn to the community for solutions (even though I have...