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Please fix my avatar after 2 years now. This is border-line theft now. I want access to my skills!

Well, I often face difficulties at work. Ignoring a client still isn't an option. At the very least they could have said something to me, and reset whatever so I could gain skills again, but nothing of the sort ever happened. There really aren't any plausible excuses that would placate me at...

Swiftly coming up on 2 years that my avatar has been bugged and MA won't do anything. They never responded to dozens of pleas. I doubt they ever tried. On the plus side,...some other game, in which I have much more fun, received the lions share of my 4-digit annual gaming budget. I don't miss...

It doesn't allow me to chip in or out. A red message displays on the screen that says something like 'This process can't be completed'.

Coming up on a year and a half now. I miss my friends. I miss pressing K. Oh well.

Not the biggest of deals I suppose. I'm gonna survive ;). I already found a far less expensive game to play, and I can see it has the potential to keep me intrigued for many years to come. So at least I get to keep the thousands of dollars MA would have gotten from me otherwise! Obvious...

Right on Kristijan Desire Carnage!

I gave up. After 17 years, they just stole my money and will not respond. I hope it doesnt happen to many of the rest of you. Good luck all! It's been half-real.

It has only been a year...I am sure they are trying ever so diligently. MA would never let me down, or any of you, surely...

I go back and forth between just what you say and a yearning to play the game that I have loved and labored over for so long.

Well they have agreed to look into the original issue already, again...9 months later. No promises, but they have acknowledged the issue anyway. It's better than nothing I suppose. Even bad customers should not be treated this way. Any suggestions on how to get someone to pay attention to...

I have sent a support case asking that the original support case be re-opened. It's been a few weeks since I've asked for it to be re-opened and still no acknowledgement of either case whatsoever.

https://www.planetcalypsoforum.com/forum/index.php?media/caseclosed-jpg.339493/ This just keeps getting even more outrageous. I didn't complain for nearly 3 weeks and they say that's an extended period of time...case closed. NO!...waiting to hear any response at all for 6 months is an...

Still no word from MA on this issue. I'd love to play if I could but they let may avatar sit broken for months. At this point if they fixed me today, as I plan to wait to deposit for as long as they make me wait without some sort of communication, I won't be depositing again until August. I...

No new developments from MA's end. I've asked them many times for updates as Live Support suggested would be my best course of action, but no response for the last 2 months. As for me, I know I'm not going to quit the game entirely or anything, let's be real. But I did decide to not deposit...

It's happening with any skills I gain while doing hair only as far as I can tell. I tested to see if I could duplicate it but otherwise I'm kind of done testing on my own. I throw away enough ped when my avatar is working properly.

It's getting close to 2 months now and still no resolution, or anything beyond acknowledgment of the support case. Also, It turns out the game is really boring without skills.

Well they certainly shouldn't, but do. Any skill gains just disappear when I re-log. Also, I'm not locked out either. You've clearly missed the issue here entirely, but I thank you anyway for your attempt to participate.

Also, an elephant can lift barely 1/10th it's weight and an ant can lift like 10^3 its own weight, yet an ant still can't make an elephant do what it doesn't feel like doing. The problems that have occurred here are other than you think. Skill points have vanished upon re-logging, not...

It took a bit over a month, but I finally got a response from support... Thank you for your support case. We apologize for the delay in your case. We are investigating your issue and we will get back with a more detailed answer shortly. Kind regards, Entropia Universe Support I'm hoping...

Well I didn't look but you also gain Genetics from both activities so I would suppose that's the cause.

Still no response whatsoever from MA, not even an acknowledgement of the issue. Don't we think they should at least say hey we know there is a problem and we are looking into it? What in the world is wrong with these people that they treat such long time paying customers this way? Are my many...

I went ahead and tried another single hour of hair skilling. I used the same A10 1mg Neurobiotic booster as well as roughly the same amount of materials(860 ped). Skill gains for the hour totaled roughly 4k points. Immediately following the effort I proceeded to the service building and...