Can't email support :(

[Fawkes]

I've tried emailing support two times but both times I got this message:

This is an automatically generated Delivery Status Notification.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed.

support@planetcalypso.com

Then I get this message:

This is an automatically generated Delivery Status Notification.

Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.

support@planetcalypso.com

Is there any other way to get in contact with support?

 

[Blake Seven]

You log support tickets via the game website www.planetcalypso.com (make sure you get the URL right as you need to use you game log in on the site).

Log in (top right of website) with your normal game username and password

Then select Support-FAQ from Menu Bar

Click on Submit a Case

Enter the relevant details.

 

[Droops]

Our support systems provider is performing System Maintenance to upgrade the hardware on Saturday, December 11th, between 07:00 - 11:00 UTC.
During the maintenance The Planet Calypso Support Portal will be unavailable, which means that you will be unable to read or submit support cases, and Support News will only be available via Twitter and the Client Loader. If you need to contact Planet Calypso Support during this period you can send an e-mail to support@planetcalypso.com.

http://account.entropiauniverse.com/support-faq/pages/2010/12/02/2814/index.xml