No I am not complaining about Entropia's piss poor tt return haha.
Here's what happened. Last week I deposited 350 USD, first time it failed, and tried a second time it failed again. This is from a credit card that has worked and I know it's still working no issues. I contacted MA and a few days later they said that there sever failed to respond therefore the transactions failed. The two transactions will be reversed back to my bank account in a few days. A few days later the two transactions of 350 USD were both reversed to me from MA.
What is the problem you ask? Well I am Canadian and use a Canadian bank. When I first deposited 350 USD x 2 that failed, the amount of Canadian dollars or CAD were about 490 sCAD each (exchange rate of 1 USD to 0.70 CAD roughly). When the money was reversed back however the exchange rate was used as 1 USD to 0.75 CAD so roughly about 460 ish CAD x 2 were reversed back to my account.
So through no fault of my own, and the fault of their sever failure I am hit with the extra banking fee of about 50-60 ish CAD lost in the process. I do not think I should be responsible for it but I don't think MA is going to do anything.
What do you guys think?
Here's what happened. Last week I deposited 350 USD, first time it failed, and tried a second time it failed again. This is from a credit card that has worked and I know it's still working no issues. I contacted MA and a few days later they said that there sever failed to respond therefore the transactions failed. The two transactions will be reversed back to my bank account in a few days. A few days later the two transactions of 350 USD were both reversed to me from MA.
What is the problem you ask? Well I am Canadian and use a Canadian bank. When I first deposited 350 USD x 2 that failed, the amount of Canadian dollars or CAD were about 490 sCAD each (exchange rate of 1 USD to 0.70 CAD roughly). When the money was reversed back however the exchange rate was used as 1 USD to 0.75 CAD so roughly about 460 ish CAD x 2 were reversed back to my account.
So through no fault of my own, and the fault of their sever failure I am hit with the extra banking fee of about 50-60 ish CAD lost in the process. I do not think I should be responsible for it but I don't think MA is going to do anything.
What do you guys think?