I was roleplaying, and later I did tell you to file a support-case. I have no idea what the requirements are, I wasn't even contacted at first, only later got a PM if I was interested. So evasive, yeah, rude, probably. If you are looking for more, you won't get it, because those are opinions, and since they differ from person to person, I can't say I am, because not everybody feels the same way, and that means I'd lie, and that is something I don't want to do.