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Morning ya’ll. This post is related to the thread: https://www.planetcalypsoforum.com/forums/mindark-news/114128-account-lockdown-information.html
Speculations where if the flaw was in MindArks system or in Paynovas system. I wrote paynova an email which I paste below. Original conversation was in Swedish, but I have translated it.
The reply took a while, but paynova answers and verifies that the flaw was indeed in their system:
Paynova also a bit later verify per telephone that the flaw was fixed!
Even though it worries me a bit, I think both mindark and paynova handeled the issue very well.
Speculations where if the flaw was in MindArks system or in Paynovas system. I wrote paynova an email which I paste below. Original conversation was in Swedish, but I have translated it.
xxxxxxx@starbase.se said:Hello!
My name is xxxxxxx and I am a user of paynova since 2004. My account name is xxxxxxx@starbase.se As you can see in my wallet history I have mostly been using paynova wallet to exchange and transfer money into the online game Entropia Universe by Mindark PE AB. It was today published news on the developers web site regarding a flaw in paynovas system which enables purchase of Entropia Dollars without any money being subtracted from the paynova wallet. The article can be found here: http://www.entropiauniverse.com/en/rich/5078.html
From the article you can read that the game developer suggests that the flaw is in paynovas system and not in theirs. Since I have been a user of paynova for a long time I can’t help to get a bit worried, and like to verify with you if the flaw really is in paynovas system. I’d like to know this to be able to decide if I want to continue using paynova, or if I am going to choose another payment method. In short, is the flaw at paynovas end or in mindarks end?
Best regards, xxxxxxx
The reply took a while, but paynova answers and verifies that the flaw was indeed in their system:
support@paynova.se said:Hello xxxxxxx!
We apologize for the late reply!
The flaw that occurred between Mindark and Paynova last week was indeed located in paynovas system. It resulted in that users could buy Entropia Dollars without money being subtracted from the paynova wallet. The problem did not affect paynova users bank accounts but rather paynovas account balance. The users that did intentionally exploit this flaw has been blocked by mindark. We understand your concern and you are always welcome to contact us with your questions about security.
Kind regards
Kundsupport,Paynova AB
Telefon: +46 (0) 8 50602222
Fax:+46 (0) 8 51710010
Paynova AB
Box 23059
SE-104 35 Stockholm
Paynova also a bit later verify per telephone that the flaw was fixed!
Even though it worries me a bit, I think both mindark and paynova handeled the issue very well.