Bertha Bot
Entropia News Fetcher
- Joined
- Jul 26, 2006
- Posts
- 3,315
New Director of Entropia Universe Support
19 Dec 2008
Dear Entropians,
My name is Lina Larsson and I would like to introduce myself as the new director of the Entropia Universe Support Department. Cornelia Sundstrom, who held the post before me, has moved on to other tasks within the MindArk group. It's an honor for me to fill her shoes and to continue the evolvement of the support service.
I'm 29 years old and I started working at MindArk three years ago after finishing my Master of Science degree in Media Technology. During these past years I've worked both with support and with testing. At the beginning of 2008 I went to our subsidiary in Mexico to help start up an additional support team. This team is now fully operational and I've just recently returned to our headquarters in Gothenburg, Sweden, for my new position.
At the beginning of next year, we will again welcome new staff to Entropia Universe Support. Since it always takes time to learn a new job, I wish to remind you that if you feel a Support Case has been handled incorrectly, you can contact me at entropia_support@mindark.com with my name and the case number as email subject. Then I'll review the case and see if improvements can be made in how it was handled.
I would like to conclude this message by saying that I look forward to working for you next year.
Happy Holidays!
Lina Larsson
Customer Support Director
Originally Posted Here
19 Dec 2008
Dear Entropians,
My name is Lina Larsson and I would like to introduce myself as the new director of the Entropia Universe Support Department. Cornelia Sundstrom, who held the post before me, has moved on to other tasks within the MindArk group. It's an honor for me to fill her shoes and to continue the evolvement of the support service.
I'm 29 years old and I started working at MindArk three years ago after finishing my Master of Science degree in Media Technology. During these past years I've worked both with support and with testing. At the beginning of 2008 I went to our subsidiary in Mexico to help start up an additional support team. This team is now fully operational and I've just recently returned to our headquarters in Gothenburg, Sweden, for my new position.
At the beginning of next year, we will again welcome new staff to Entropia Universe Support. Since it always takes time to learn a new job, I wish to remind you that if you feel a Support Case has been handled incorrectly, you can contact me at entropia_support@mindark.com with my name and the case number as email subject. Then I'll review the case and see if improvements can be made in how it was handled.
I would like to conclude this message by saying that I look forward to working for you next year.
Happy Holidays!
Lina Larsson
Customer Support Director
Originally Posted Here