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  1. #1
    Dominant RexExtreme's Avatar
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    Question So, If your reader stops working or gold card...

    Are you just screwed for a few months? I just sent in support case. I have never had it this bad.

    Error 72, Error 73, Error 76...Over and over all day.

    this would happen once in awhile but NEVER a code? This has not happened to me yet. Only had this gold card less then one year.

    Can anyone else explain their experience in getting a new reader if you live in USA?

    And I cant tell if its the reader or the card, because no one around me here in LA. Plays...

    So...If anyone can tell me what to expect, that would be great.

  2. #2
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    try changing the batteries and also clean the contacts on the card before asking for a new one

  3. #3
    Dominant RexExtreme's Avatar
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    Quote Originally Posted by |V| |) View Post
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    try changing the batteries and also clean the contacts on the card before asking for a new one

    Thank you for your reply, I cleaned the card with a wipe with cleaner on it. So, I should open up the reader and replace the battery? Hmm... Okay. Thanks

  4. #4
    Dominant RexExtreme's Avatar
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    Quote Originally Posted by |V| |) View Post
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    try changing the batteries and also clean the contacts on the card before asking for a new one
    Does anyone have a screwdriver small enough to fit the back of this reader? if so please send me a pm lol

  5. #5
    Stalker Joser's Avatar
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    Find anyone that wears glasses. The screwdriver that fits the glasses should also fit the back of the reader.

    Edit: Better yet, go to Walmart and grab the glasses "repair kit" for like $10. Done and done.
    Not looting the mobs you kill is a bad strategy. - Jimmy B


  6. #6
    Dominant RexExtreme's Avatar
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    Quote Originally Posted by Joser View Post
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    Find anyone that wears glasses. The screwdriver that fits the glasses should also fit the back of the reader.

    Edit: Better yet, go to Walmart and grab the glasses "repair kit" for like $10. Done and done.

    Will do.... Thanks!

  7. #7
    Mutated Oleg's Avatar
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    I realise it's not very helpful for you with your current problem, but this is why I bought a spare reader a while ago. If it's really broken and changing the battery doesnt work, you'll have to wait a while for MA to send you a replacement one (and only after you've sent them the broken one).

    With a spare reader you can use that to log in while you're waiting for the replacement to arrive.

  8. #8
    Dominant RexExtreme's Avatar
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    Quote Originally Posted by Oleg View Post
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    I realise it's not very helpful for you with your current problem, but this is why I bought a spare reader a while ago. If it's really broken and changing the battery doesnt work, you'll have to wait a while for MA to send you a replacement one (and only after you've sent them the broken one).

    With a spare reader you can use that to log in while you're waiting for the replacement to arrive.


    Hi Oleg,

    Yes, I have read about people doing this...Now I do this on the new Planet Calypso website, and I don't have to have my gold card working to order it?
    If not I will order one right now and have a spare. Excellent idea.

    Thank you

  9. #9
    Mutated Oleg's Avatar
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    Quote Originally Posted by RexExtreme View Post
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    Hi Oleg,

    Yes, I have read about people doing this...Now I do this on the new Planet Calypso website, and I don't have to have my gold card working to order it?
    If not I will order one right now and have a spare. Excellent idea.

    Thank you
    I don't know if you can do that, but worth a look. I bought mine from the TT which is no longer possible and obviously required a working card and reader to be able to log in.

  10. #10
    Quote Originally Posted by RexExtreme View Post
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    Are you just screwed for a few months? I just sent in support case. I have never had it this bad.

    Error 72, Error 73, Error 76...Over and over all day.

    this would happen once in awhile but NEVER a code? This has not happened to me yet. Only had this gold card less then one year.

    Can anyone else explain their experience in getting a new reader if you live in USA?

    And I cant tell if its the reader or the card, because no one around me here in LA. Plays...

    So...If anyone can tell me what to expect, that would be great.
    I too tend to get the same error reads over and over again. Try inserting the card slowly, it works for me
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