Newb to MS travel tho I like what John and crew provide!
One if not the best MS service I had ever encountered, well alright was my first MS ever, tho I think I will continue to use their service, very nice people, they protect their passengers and will lend a helping hand if things don't go right and or as planned.
I my self tried using their MS service earlier within the week, going from Caly over to RT, I paid 25 ped for the 5 ticket offer so I can fly more and cheaper then paying 10 ped per each flight of a normal Taxi, so I save half doing this.
Well going from Caly to RT, things were ok on the first flight, tho I was getting spammed by an odd message "The area you're trying to enter is unavailable" it was all in red text, tho I thought it was due to me falling through the floor as some times I get glitched like that, so during the flight, I noticed I still seen chat from Twin peaks where I was tp'd up from and I still seen my GF's name tag with a full hp bar as well, I thought nothing much of it and took a pic for the heck of it, after landing on RT, I went to relog due to the bug of spammed chat from Caly and seeing her name tag, while logging off I was told "I still see you in Twin" I thought nothing much of it as well, then logged out.
I came back onto EU thinking all should be well, tho come to my surprise there was a glitch that tp'd me back from RT to Caly in Twin... I was confused and was stuck on the planet I wanted off from, so I had to wait till today Sunday, 4/14/2013 to get from the planet, I told John and he was quite nice about it and very understanding, I was told to make a report to MA about it and so I did.
A while passed, I got a reply from MA, tho they hadn't warped me to RT as I was told they would, so I get kinda fed up and just started to sweat mobs on Caly again, waiting for John and the MS, well John being the cool guy he is, didn't charge me, so I still had 5 flights left to use, I would of had 4 left, tho he felt bad for me, so today I joined the MS flight and all went smoothly, well I did join the early flight so, kinda had to wait about one extra hour tho it was alright.
I was standing around the hanger, chatting with John over the forced chat and PM, he was telling me that the flight was still 5/5 and after we got to RT I was 4/5 left, while we talked the pirate MS - DN, started to fire on us, most people had lootable items on them, tho without fear John and crew blew the DN up into little chunks, it seems the captain fled due to seeing John and his ship coming out from warp and knew they were going to die, so they left their crew to suffer.
Well besides that, John gave me 7 ped back if say I needed to TP down to the planet, tho he didn't stop there, he let me borrow a Vtol to fly down onto the planets surface, so not only did he go out of his way to protect his passengers, he made sure that I was happy with how things turned out,
YES John, I am quite content on how things came out, I will make sure your MS will be the only way I travel in space now, well less you taxi around in your Vtol or a quad, then I will join you.
I would like to give a rating 10/10 for your service, you could of taken the ped and ran, charged me a heck ton of ped or ignored my problem, tho that isn't the type of person you happen to be, I know people will probably call this a kissing up post tho I am quite happy with how today went, I will make sure when you fly to Cyrene this Friday I will jump on ship.
Also, he let me add him onto skype, cool guy, I applaud you and your crew, may the Normandie forever fly within the heaven's and space!