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Mindark to Close Mexico Office

Witchblade0815

Witchblade0815

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http://www.mindark.se/investor-relations/corporate-governance/documents/Mindark_Mexico.pdf


Mindark to Close Mexico Office
Gothenburg, Sweden – 2014-06-24
Mindark PE AB, developer and publisher of Entropia Universe, a real-money MMO
game, closes its office with thirteen employees in Playa del Carmen, Mexico.
Mindark’s new CEO, Klas Moreau:
”Today, most of our platform development takes place in Gothenburg, Sweden. Being at
two sites is not cost-effective. We will now focus all development and customer support
to Gothenburg.”
 
That's desperado :laugh:

BTW thats the CEO that was elected yesterday :)
nice first day at work, gj
 
It's CTO, remember that :) , It's Chief Technology Officier
 
If Ericsson wasn't one of the major employers in Sweden, I highly doubt MA would find any talent at all with experience. The choice of working for MA is much more of a logistical commuting choice for these locals than it is the for finding work that best fits their skill set.

On that note, excellent business decision by whoever made it. It is a move in the right direction, and helps build some confidence on my end that the company might be moving toward better management. Mexican support has been a bad thing for the game <removed>.
 
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does this mean support is going improve? I cant see how it means anything else.

very nice to see the new chief doing something needed right away.
whats up next? reducing withdraw time?
 
Not sure if it's a bad sign (so little money they can't outsource even to Mexico) or a good sign (so much money they can afford to hire locally) :)
 
Lol....when they opening it they were saying it is cost effective ;). That company have some serious problems.
 
shoti said:
Lol....when they opening it they were saying it is cost effective ;). That company have some serious problems.
Click to expand...

Well hindsight is 20/20
 
Will I be able to write support cases in swedish again now? :wtg:
 
shoti said:
Lol....when they opening it they were saying it is cost effective ;). That company have some serious problems.
Click to expand...

Not knowing the financial details particular to MA, all I can speak to is the fact that things have changed in general since they opened the Mexico office. The always rampant corruption and bribery has become very expensive for the foreign businesses that operate there. Security gets to be more of a concern constantly as violence is not under control even in the nicer areas. Drug gangs have attacked tourist towns, restaurants, casinos, etc.

All of this mixed with the cost and logistics issues of having an office halfway around the world may well make the cost to benefit ratio not look as good as it did when they opened the Mexican facility.
 
So the guy that was CTO from 2012 became CEO 2 days ago? Celebratory ATH please?
And sorry to hear about mexico, back to a 10 people staff overall?
 
I'm not so sure about improved support.

I sent a support case 6 days ago asking for assistance with depositing. I was, and still am, having difficulty, and I do not know how to resolve my issue.

I have not even gotten the standard cookie cutter response (or any response).


I can only suppose that my money is not wanted.


Perhaps the closure of the offices in Mexico have delayed my support case.
Hopefully, the situation will improve.
 
nutrageti said:
So the guy that was CTO from 2012 became CEO 2 days ago? Celebratory ATH please?
And sorry to hear about mexico, back to a 10 people staff overall?
Click to expand...

10 ppl staff is not enough to answer support cases, let alone procesing withdrawals and developing game. Let's hope new CEO is some miracle-worker.
 
shoti said:
10 ppl staff is not enough to answer support cases, let alone procesing withdrawals and developing game. Let's hope new CEO is some miracle-worker.
Click to expand...

lol :p 10 ppl staff you must be joking right?
 
tbarmike said:
I'm not so sure about improved support.

I sent a support case 6 days ago asking for assistance with depositing. I was, and still am, having difficulty, and I do not know how to resolve my issue.

I have not even gotten the standard cookie cutter response (or any response).


I can only suppose that my money is not wanted.


Perhaps the closure of the offices in Mexico have delayed my support case.
Hopefully, the situation will improve.
Click to expand...

since last week I haven't received anything either, not even copy paste
 
shoti said:
Lol....when they opening it they were saying it is cost effective ;). That company have some serious problems.
Click to expand...

MA probably had plans to expand the staff more and if the office in Mexico had a bigger staff it would probably be cost effective. But an around ten personal office is probably too small to make it cost effective to have an additional office.
 
forgo said:
If Ericsson wasn't one of the major employers in Sweden, I highly doubt MA would find any talent at all with experience. The choice of working for MA is much more of a logistical commuting choice for these locals than it is the for finding work that best fits their skill set.
Click to expand...

hahah..... :laugh:

Oh... so Ericsson is the only company with skilled and talent workers in Sweden? :dunce:
 
nutrageti said:
So the guy that was CTO from 2012 became CEO 2 days ago? Celebratory ATH please?
Click to expand...
At times, loot is more stable than the CEO position at MindArk.

Seemingly especially for Swedish CEO's. Last one survived... was it a week? A month?
 
tamlin said:
At times, loot is more stable than the CEO position at MindArk.

Seemingly especially for Swedish CEO's. Last one survived... was it a week? A month?
Click to expand...

oh, oh, wait....so this one is newer than that last one new ? I thought we are talking about that guy who become CEO some 3-4 weeks ago?
 
qamori said:
since last week I haven't received anything either, not even copy paste
Click to expand...
Same here. When i read this news i figured out why.
My problem got solved thou and pretty fast too, even if there was no answer. Why not, i need the results not lot of talking. :)
 
Farmer Smurf said:
does this mean support is going improve? I cant see how it means anything else.

very nice to see the new chief doing something needed right away.
whats up next? reducing withdraw time?
Click to expand...
hm, wasnt it Mexico that had mostly the support anyway?

that means they finally fixed all bugs and will have such an epic QA that no more support gonna be needed at all! :yay:


ah, who am i kidding #D
 
Alice said:
hm, wasnt it Mexico that had mostly the support anyway?

that means they finally fixed all bugs and will have such an epic QA that no more support gonna be needed at all! :yay:


ah, who am i kidding #D
Click to expand...

or... Mindark will go bust next month! yeay for my 100 invested clds!
 
Spawn said:
or... Mindark will go bust next month! yeay for my 100 invested clds!
Click to expand...

maybe not next month, or next year, or even next decade...
but I think everyone accepts its just a matter of time.
 
Svarog said:
Yup, nothing gonna survive the heat death of the universe.
Click to expand...
The robots have finally infiltrated the revive terminals and have revived all colonists as chirpies. "clunk clunk clunk" and the gleam of a shinny metal foot is last thing the avatar "alien" ever saw or heard again! :eyecrazy: :silly2:
 
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