forgo
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- Apr 13, 2006
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- Forgo Forgorth Lundain
Server issues - July 26
Entropia Universe had an unexpected production disturbance. It turned out that the root cause of the disturbance was hardware issues that resulted in failing servers. The failing hardware has now been removed. In the meantime we are running EU with reduced HW resources and that is the reason for the exceptional lag.
Replacement hardware is scheduled for delivery beginning of next week. With the new and more powerful servers installed, end next week at the latest, we should see a considerable improvement of the lag situation.
We are very sorry for this inconvenience and will get back to you when we have more information.
I just wanted to say I very much appreciate the direct and honest answer, not an optimal expectation, but it is what it is. That is frustrating, and at the same time, just may end up being a good upgrade.
Thanks again for the update.