I manage to get on after an hour or so. I just play other games and do RL chores inbetween login attempts. Fortunately I dont get mad as I have plenty of other things to do than play EU.I've had this happen to me.. on multiple computers and multiple different internet services.. just contact support.. they'll resolve the issue, or reset your acct/move your ava.. something. Idk what they do but it works.