Again, the same question. What are you spamming them with? I just don't understand why someone has to constantly open support cases.
You costs us money!
Hmm well. Looking at my support cases so far this year:
- Exploit regarding workaround for maxing certain weapons
- Request of increasing density and spawn of mobs in space (Filed as a suggestion)
- Missing item inside shop (Invisible)
- Bugged hitboxes in space causing losses (1 PED per shot, not hitting while properly targeted)
- Exploit on how it is possible to kill a MS pilot from outside the ship
- Report of market manipulation using alternative accounts
- Missing shop deed (Turned out to be my own mistake, support helped me confirm this)
- Abuse against other players by someone who likes to drown near dead eomons (this was during another event though)
- Pilot skilling exploit
- Missing components after equus purchase (Delivered after the support case)
- Report of more market manipulation
- Suggestion regarding the auction system (Filed as a suggestion)
- Request about lost loot from a big shared loot mob where I think everyone crashed (got confirmed I did indeed get my cut, something I wasn't able to track myself)
- Suggestion about improvements to the Sand King.
- Reporting the error MA did themselves by listing the Equuses in the in game auction (Auction history shows price for full package and will be a reference for potential future sales, where only the equus itself will be included, which in turn means that the current market data is extremely misleading and open for exploits)
- Report about inaccurate data on certain weapons
- Missing stack of PED
- Harrassment
- Suggestion to make the Bio ID's auctionable
- Depositing issues
- Suggestion to make pets auctionable
Most of these are, as you can see, reports of bugs, exploits and abuse that cost players money or take away fun from the game. Since I care about the game, I take the time to file support cases as detailed as possible every time I find a new glitch that is open for exploit.