It seems support can handle the easy cases, but are too dumb to handle hard cases. I say that because they have not even responded to my support case and I am growing tired of waiting.
Now before anyone says it, yes I have already filed a support case which includes the screen shot of the issue at hand and a DxDiag.txt file.
I can start up the launcher, no problem.
I can log into my account no problem.
When the game window opens, nothing happens. I see the background and a loading bar, but nothing loads and no errors show up. Here is a screen shot of what I see every time, and i have allowed this to run for 8 hours solid and it never changes:
Now before anyone says it, yes I have already filed a support case which includes the screen shot of the issue at hand and a DxDiag.txt file.
I can start up the launcher, no problem.
I can log into my account no problem.
When the game window opens, nothing happens. I see the background and a loading bar, but nothing loads and no errors show up. Here is a screen shot of what I see every time, and i have allowed this to run for 8 hours solid and it never changes: