I'm locked out of EL as well. Don't even remember the e-mail I used for it.
I sent an email to support@EL or whatever the e-mail they give on the site was, no response yet, been a couple days.
Upsetting, I really want to run the tracker program.
Edit: Just checked my e-mail and I got a response LOL.
Will post it here:
Hi,
Due to the real cash economy nature of the game there is only one way to handle a problem like yours, via ingame and live interraction.
This way we are 100% sure you are the avatar you claim to be and we can guide you through any problems that might arise.
We hope you understand our cautiousness in matters like these.
Please contact: Mike Freyr Perry, through the ingame message system.
Regards,
EL Support