I'm really sorry MindArk, but this is how much I care about your update:
Yes that's right, I feel nothing at all.
I'm sorry, but wtf?
There are bugs that have been reported for years, that require fixing, because it completely ruins the game.
And what happens to them? We report them, and you don't even give a damn to even post an answer on the support ticket.
I have a support ticket open in which I have already asked 5 times if you could at the very least type a response "we have read/received you support ticket correctly". So that we at least know that you have checked it.
Nope, even after 5 replies to the support ticket you have still not posted a single reaction. Some tickets are open for years without a single reaction.
I had 1 support ticket open for about 2 years, and then 1 month ago, your very first reaction ever came on the ticket
"Thank you for your support ticket, we have sent it to the responsible team."
So it takes you 2 years to even simply forward a request to the responsible team, but you seem to have a lot of time for some stupid graphical details?
I'm sorry, but this is just plain bullshit, and if I would do anything like this towards my customers with my company, they'd file a complaint.
I have lost a lot of peds because of bugs that YOU create and refuse to fix or even refuse to answer to support tickets. If we would have bugs like that with the programs for our customers, WE would have to pay for all the losses created because of that bug. While here, MindArk doesn't seem to give a single fuck for it and wants players to pay for the lost peds from MindArk's bugs.
I'm sorry, but this is unacceptable, and seeing now that you apparently had a lot of time for some shit that's not even first priority, well, that's just sad.
Get your priorities straight, and rather fast, cause your shitty graphics don't mean a fuck towards the people who have huge problems cause of your bugs that costs them tens of thousands peds.
A few that come in my mind directly, but obviously it's not limited to only these bugs:
- People being unable to interact with all items/shopkeepers in the hallways of the malls
- People unable to drop anything in their estates. This making whole shops being unable to be used, shops for which people paid ten thousands of peds.
- Estates & their Estate Deeds that suddenly lose their name. The name suddenly becomes "???", and the Estate Deed shows "???" as well. Due to this, these estates are pretty much unsellable, cause people don't see which estate you're selling.
And there are many many more of these bugs still unfixed for years.