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Graphic crash

Mac Farmer

Mac Farmer

Old Alpha
Joined
Apr 19, 2015
Posts
910
Hi PCF :)

I get instant crash when change graphic settings from safe mode to low:scratch2:
Can someone try this and tell me if getting same problem ?
Never before i had this issue and think its from yesterday's update :beerchug:

Thanks ,
Mac
 
I've had CTD as well, which was pretty rare for sometime now.

I guess the new update will need an update to fix it .... lol
 
Mac Farmer said:
I get instant crash when change graphic settings from safe mode to low:scratch2:
Can someone try this and tell me if getting same problem ?
Never before i had this issue and think its from yesterday's update :beerchug:
Click to expand...

Did you ever get a low memory warning before that happened? It's been a long time since I got a crash I couldn't relate to the one reason of ignoring this warning. I change into safe mode now before visiting an area with many avatars, and back when I'm out and it never happened since. This is on a business laptop which doesn't even have a dedicated graphics chip.

Edit: Incl. one occasion after yesterday's update, haven't noticed a change.
 
On my laptop, I get the same crash if I try "ultra high" shader settings (all others work OK).

I just assumed the laptop isn't powerful enough and kept them lower. What GFX do you have?
 
Thanks really helpfull to know its not only me :) Usualy i never ever had problem whit lag or ctd whit Mindark and Entropia at all !

Just tryed from home as well ... same problem here and i am stuck in safe mode !:D Whatever i try low-medium-high it crash right at the moment .

Both the laptop and pc i talk about are from 2015 year .
Not the greatest but i never had problem whit Entropia before :)

Do i have to make support case or wait for next update ?
Laptop i cant tell exact what is because not arround me but something like Lenovo 51

PC graph-
Graphics
--------------------------------------------------------------------------------

Display adapter type AMD Radeon HD 6570
Total available graphics memory 2807 MB
Dedicated graphics memory 1024 MB
Dedicated system memory 0 MB
Shared system memory 1783 MB
Display adapter driver version 15.201.1151.0
Primary monitor resolution 1366x768
DirectX version DirectX 10

System
--------------------------------------------------------------------------------

Manufacturer System manufacturer
Model System Product Name
Total amount of system memory 4,00 GB RAM
System type 64-bit operating system
Number of processor cores 2




Mac
 
Last edited:
Mac Farmer said:
Thanks really helpfull to know its not only me :) Usualy i never ever had problem whit lag or ctd whit Mindark and Entropia at all !

Just tryed from home as well ... same problem here and i am stuck in safe mode !:D Whatever i try low-medium-high it crash right at the moment .

Both the laptop and pc i talk about are from 2015 year .
Not the greatest but i never had problem whit Entropia before :)

Do i have to make support case or wait for next update ?
Laptop i cant tell exact what is because not arround me but something like Lenovo 51

PC graph-
Graphics
--------------------------------------------------------------------------------

Display adapter type AMD Radeon HD 6570
Total available graphics memory 2807 MB
Dedicated graphics memory 1024 MB
Dedicated system memory 0 MB
Shared system memory 1783 MB
Display adapter driver version 15.201.1151.0
Primary monitor resolution 1366x768
DirectX version DirectX 10

System
--------------------------------------------------------------------------------

Manufacturer System manufacturer
Model System Product Name
Total amount of system memory 4,00 GB RAM
System type 64-bit operating system
Number of processor cores 2




Mac
Click to expand...

As it's just started occuring, and that gfx should be able to play on more than safe mode, I would submit a support case, yes.

Also, from what I've seen, it's just the shader setting which makes me crash (I can have everything else on whatever setting). Could try changing each setting 1 by 1.
 
I do have this problem aswell, amonst SO many other graphic issues that this one is really the least i could worry about.

But indeed i get very common crashes without warning, if
-changing quality
-going in a outpost (TP chip ar revive, outpost being busy or not)
-TPing (chip or solid TP)
-if im shooting a mob and another mob crosses my aim, i freeze
-anytime/randomly in space (not on server crossing)
-browsing my messy strorage (rarer but happens)



I get rare crashs with RAM warning in busy areas EG Quarry, Twin Peaks or Icarus.



Other issues, getting new ones everyday=
-Mob upper part is invisible and impossible to be shot, but hits me
-Massive freezes using Adjusted restoration chip (swaping with weapon or just clicking the chip) sometime ends in a crash, or in a big lag for ~30sec and releases a serie of "failed failed failed failed" and half my HP is gone as i been hit by the mobs during the freeze.
-When i remove an armor foot or shoes, my body skin keeps the texture
-Random hard freezes distorting my screen
-An auction alarm crashes my game

And probably many others that i got so used to that i dont pay attention any more.

My PC is brand new from 2015 and never had any issue, all started on graphic "enhancement" last summer.

Only used this PC to try few games before EU and once started EU that all i used it for, with youtube for some music.


Other people seem not to have any problem, so i guess my PC is dying and maybe yours starts stuggling.

Hope you get it sorted.
 
Eleni said:
I do have this problem aswell, amonst SO many other graphic issues that this one is really the least i could worry about.

But indeed i get very common crashes without warning, if
-changing quality
-going in a outpost (TP chip ar revive, outpost being busy or not)
-TPing (chip or solid TP)
-if im shooting a mob and another mob crosses my aim, i freeze
-anytime/randomly in space (not on server crossing)
-browsing my messy strorage (rarer but happens)



I get rare crashs with RAM warning in busy areas EG Quarry, Twin Peaks or Icarus.



Other issues, getting new ones everyday=
-Mob upper part is invisible and impossible to be shot, but hits me
-Massive freezes using Adjusted restoration chip (swaping with weapon or just clicking the chip) sometime ends in a crash, or in a big lag for ~30sec and releases a serie of "failed failed failed failed" and half my HP is gone as i been hit by the mobs during the freeze.
-When i remove an armor foot or shoes, my body skin keeps the texture
-Random hard freezes distorting my screen
-An auction alarm crashes my game

And probably many others that i got so used to that i dont pay attention any more.

My PC is brand new from 2015 and never had any issue, all started on graphic "enhancement" last summer.

Only used this PC to try few games before EU and once started EU that all i used it for, with youtube for some music.


Other people seem not to have any problem, so i guess my PC is dying and maybe yours starts stuggling.

Hope you get it sorted.
Click to expand...

Have you tried fully re-installing EU? It sounds completely corrupted (too many issues at once which aren't reported by others).

If not, sounds like RAM or GFX card failure, not much you can do but buy new ones. Unsolveable by MA I'm afraid :(
 
I have same issue ... i got this this morning .
Now i can play max resolution and max everithing but not shading,textures,objects,avatar quality on safe mode and texture rendering is at min.

PC specs :
Intel Core i5 4570 @ 3.20GHz
Haswell 22nm Technology
RAM
8,00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)
Graphics
2048MB ATI AMD Radeon R9 200 Series (Sapphire/PCPartner)
 
Aio said:
Have you tried fully re-installing EU? It sounds completely corrupted (too many issues at once which aren't reported by others).

If not, sounds like RAM or GFX card failure, not much you can do but buy new ones. Unsolveable by MA I'm afraid :(
Click to expand...

No i didnt try anything im too scared all go wrong, but i sure can cook an egg on the big card.

All this been progressive, i didnt get all at once, but gets bad to worse everyday.


Was just my little addition to the thread :rolleyes:
 
Thank God, I thought it was just me.
I changed the settings from high to low & later when I tried to change them back game crashed, every time I tried.
 
theunicate said:
I have same issue ... i got this this morning .
Now i can play max resolution and max everithing but not shading,textures,objects,avatar quality on safe mode and texture rendering is at min.

PC specs :
Intel Core i5 4570 @ 3.20GHz
Haswell 22nm Technology
RAM
8,00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)
Graphics
2048MB ATI AMD Radeon R9 200 Series (Sapphire/PCPartner)
Click to expand...

What version of Windows and what driver version are you using? My previous card was a R9 270X, now using RX 470 and not getting any issues on Very High on everything.

I'm using Windows 7 and Radeon 16.9.2

Btw, I find I need to reboot PC after VU updates lately (Client loader Not Responding issue), might be worth a try if you haven't.
 
Mega said:
What version of Windows and what driver version are you using? My previous card was a R9 270X, now using RX 470 and not getting any issues on Very High on everything.

I'm using Windows 7 and Radeon 16.9.2

Btw, I find I need to reboot PC after VU updates lately (Client loader Not Responding issue), might be worth a try if you haven't.
Click to expand...

Hi Mega :) Nothing help here to fix - still crashes after attempt to change . Support case is done and waiting for next week patch i quess :)

Tc
Mac
 
Ranavolana said:
Thank God, I thought it was just me.
I changed the settings from high to low & later when I tried to change them back game crashed, every time I tried.
Click to expand...

More like Thank God you didn't change it to safe mode :p I can see only white stuff now until fix
 
Mac Farmer said:
Hi Mega :) Nothing help here to fix - still crashes after attempt to change . Support case is done and waiting for next week patch i quess :)

Tc
Mac
Click to expand...

If you are going to wait until next Tuesday, in the mean time, download 16.9.2 from the website, uninstall graphic drivers completely then re-install them.

Then uninstall Entropia and reinstall that (big download I know, but will only take a couple of hours tops.)

Or you could wait for next weeks patch which may not have resolved things for you? :banghead:
 
Have you tried resetting your graphics settings in the client loader? That's what I do when I accidentally change the shader to ultrahigh and it won't load on my laptop. Sends you into the game in really low graphics (but better than safe mode) so should work OK until there is an update.
 
Aio said:
Have you tried resetting your graphics settings in the client loader? That's what I do when I accidentally change the shader to ultrahigh and it won't load on my laptop. Sends you into the game in really low graphics (but better than safe mode) so should work OK until there is an update.
Click to expand...

@Nice one Aio it helped :yay: it booted me on high . Thank you !
@Mega i will give a try whit uninstall after next update if don't help . Thank you!
 
Now i tryed to get back at Low and didnt crash my game . So what now that was some personal issue that got fix whit one reset ? Do i have to close the case now and not loose their time ? :laugh:
 
Had this same issue , went to low to eliminate fog while in phoenix and could not move back even to medium.

Matilda recommended using reset in client loader which set me back to High , but I am still unable to move back to Very High.

If it hasn't been fixed by next update ill submit a case , don't like flooding them with cases if they already have the issue recorded.
 
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