Wollongong
Elite
- Joined
- Mar 7, 2006
- Posts
- 4,675
- Location
- Calypso
- Society
- Odysseus Unbound
- Avatar Name
- Jerry "Wollo" Wollongong
So, the other day, MA dropped the "We're gonna change loot" bomb. It was quite a shock to me, and I saw a few problems with it. I decided to make a support case, knowing that I would get nothing but a copy-paste thank-you-we-read-it-and-will-forward-it-to-devs message.
But at least (I think) it is better to speak up and (possibly) be heard, than just sit here and shout at my screen.
So I did.
To my complete shock, I received a message within 24 hours. I've never had a response this quick. Not even when I asked why I was unable to deposit (aka the "Shut up and take my money support case").
But hey, copy paste is simple, right. So obviously this wasn't that hard a response
Not only was the response quick. It was also a response which actually responded to what I said.
I am deeply, deeply shocked by this.
I went to bed yesterday, feeling sad. Sad about how MA seems to have this talent for making me lose confidence JUST at a moment I am starting to considering depositing again (it has happened several times). And now I wake up, a withdrawal pending, feeling that things are actually improving. That support is actually listening. At least, Ulf is.
Now, I wouldn't go as far to say (*)
but man, it's a good step in the right direction
(*)Meme specifically made for this post, that's how happy I am about support-Ulf
But at least (I think) it is better to speak up and (possibly) be heard, than just sit here and shout at my screen.
So I did.
To my complete shock, I received a message within 24 hours. I've never had a response this quick. Not even when I asked why I was unable to deposit (aka the "Shut up and take my money support case").
But hey, copy paste is simple, right. So obviously this wasn't that hard a response
Not only was the response quick. It was also a response which actually responded to what I said.
I am deeply, deeply shocked by this.
I went to bed yesterday, feeling sad. Sad about how MA seems to have this talent for making me lose confidence JUST at a moment I am starting to considering depositing again (it has happened several times). And now I wake up, a withdrawal pending, feeling that things are actually improving. That support is actually listening. At least, Ulf is.
Now, I wouldn't go as far to say (*)
but man, it's a good step in the right direction
(*)Meme specifically made for this post, that's how happy I am about support-Ulf
this!
