Concerning the (ab)use of multiple accounts

Efim

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Ocelot Efim Lance
Recent ban of the well-known Russian crafter, one of the top crafters in Entropia, for multiple account usage has made me come up with this post. Alts are a real problem for Entropia like they are in many other games, but here they do more harm than in any other mmo. And this problem should be treated with all the necessary attention to find a complex and liable solution. Otherwise it will never end the flow of displeased and disagreeing players from both sides.

In this “game” we have a multimillion US dollars economy and, in my opinion, here, like nowhere else, rules must be strictly followed by all the players, while the developers should thoroughly control the matter. There is nothing worse than a situation where everyone is equal, but some are still more equal than others. It’s either ban them all (what I ardently support on the assumption of EULA) or lift the ban from the one. Or change the rules and let everyone have as many avatars as they want per one account or limit the number of avatars per account with whatever amount you come up with, but let it be official, as it is allowed in many other mmo games. At least that would be fair. But if you forbid using multiple accounts (avatars), then this rule must apply to everyone, not just selected players.

What EULA actually is? It’s the code of laws of Entropia, the compliance with which MindArk keeps an eye on. If the law is violated than according measures should be taken. I find it inadmissible when we have a clear rule of one account per player but at the same time we all know players with multiple accounts, while many of them don’t even try to conceal. And MindArk turns a blind eye on the fact. I think we all know a few more top crafters who have accounts in numbers no less than the crafter who has been banned. And that’s the problem. It’s a real problem for the Entropia economy. I welcome the raid on alts but in current situation it looks more like a knockout competition.

Alts in general, especially trade alts that manipulate markup through fake auction deals, and numerous alts of crafters create a very unhealthy state of the Entropia’s economy.

First of all it becomes impossible to compete with crafters, who have 10+ accounts presented on all of the planets at the same time and immediately outbidding orders, marking down the prices, having ten times more auction slots than a fair crafter with only one account. It is a monopoly, cartel of top crafters, which directly violates EULA and MindArk does nothing with it for many years. Banning one crafter is not a solution, it only lets the other top crafters to redistribute his share of the market.

Secondly the permissiveness of alts has naturally killed the shops, and advertising market. Why bother, really? When you can have unlimited auction slots.

In the third place it vastly harmed the component market and the wholesale trade. One pro crafter physically can’t craft all the components he needs for all the items he produces. In a healthy economy he should find a contractor, who would craft the components for him, even several contractors. But what happens in real life? Contractors often ask for higher prices, but why bother? Create an alt and craft yourself! The same goes with the bulk sales. One should find a wholesale trader or buy himself a shop, if the auction slots are not enough but again, why bother? Create as much alts as necessary and forget about everybody else!

In the fourth place – traders. If you just stay 24/7 monitoring auction, than you have no time for any other activity, but if you have an alt, well… I believe there are true traders with only one main account, but there are those, who use alts to monitor profitable deals during hunting/mining.

In the fifth place one players gain unfair advantage on the others by using strictly prohibited means.

If this game was not about RCE I might not even bother also, but… It reminds me a virtual form of some sort of real life corruption, where industry giants manage to avoid penalties for violating national laws. Well, I hope top crafters didn’t bribe MindArk (lol) but nonetheless the existing situation is awful. And I am not talking about hordes of fruit/sweat gatherers/botters that only further drop already low prices, including many other exploits with alts that are harder to trace like personal fapper, cheap and safe loot delivery in space, etc. And I do remember the times when MindArk was really strict and ban hammer was mashing with no mercy to violators.

I call upon MindArk to create a specific mechanism that would automatically and preventively detect multiple account suspicious activity and market manipulations with further manual investigation instead of existing “ban via support case” system that is utterly inefficient.

But first of all MindArk should grant an amnesty to all existing players using multiple accounts. MindArk should give an exact period to voluntarily chip out skills and transfer money and items to the main account (excluding bot users). Afterwards all accounts that fall under conditions described below should be banned with all the stuff they have on their hands.

Alt check procedure should consist of the following steps (subject to discuss by more competent specialists):
1. System must automatically notify about more than one account per IP/MAC address.
2. Suspicious account does not contribute to Entropia’s economy (no deposit, hunt/mine/craft activity, possibly sweat/movement check)
3. Regular trade transactions (possibly unilateral) with another account from the same IP/MAC.
4. Incomparable in terms of volumes trade deals, regular sales of items that are not crafted/looted/mined by this avatar.
5. Warning and immediate check notice, if more than two accounts are regularly used from the same IP/MAC. In the vast majority of the situations they will be alts, not the real persons.

As a side note, the biggest harm to the economy comes from players with several accounts. As they gain unfair advantage intentionally. Those with one extra account that belongs to the brother/sister/wife/father are in most cases of little harm, as they are often only half-alts, being used by a real person part-time, though they should be treated properly, if they fall under stated procedure.

MindArk should deviate from the “avatar registered on a real passport data” principle. As this approach to the problem has a major flaw. This principle should be only a step in a more complex procedure described above. If an account is registered on a real person, but one can see with a naked eye that it’s an alt – account should be banned. If there are multiple accounts that fall under described conditions despite whom they are registered on, they all should be suspended.

In general the system should be aimed towards preventive detection and block of alts with a following manual check by admins. Main avatar is well permissible to be left unbanned in case there were no serious violations (e.g. botting, scamming, market price manipulation via auction). But alts should be definitely banned with all remained stuff on them.

But… You can’t just break the existing situation and give nothing in return. There are lots of things needed to be done to stimulate the economy and partially the current situation came up because of the lack of effective and compensatory mechanisms to lower the appeal and temptation to use alts.

First of all – the shops. They had been created long before shopping malls made their way to Calypso but hardly they could withstand competition with auction even after the introduction of the malls. The biggest problem is – navigation. It takes hours to run through all the shops, you have to write down contents and prices, it’s awkward, bothering and tiresome, not counting game freezes by the end of the run due to the memory leak. I see no difficulties in creating an intuitive shop content interface at the top of each mall near the televator. You just interact with the terminal, you browse the contents, look through the prices, with search function available and then go straight to the shop you need. Or even better create a terminal or an NPC near every Auctioneer, called like “Shop browser” who will have all the info on all the contents and prices in all the shops across the planet/universe (Omegaton, Sakura, TI, New Oxford, Celeste, Tangerine, etc). So you can just type in the item of interest in the search field and you will get the prices and locations of the item among the shops. It would be a great feature that will increase shops turnover, profitability, attractiveness and usefulness by a couple of times.

Also, why there is such a necessity to deliver the goods to each planet yourself? If we can buy from another planet, why can’t we sell? Future delivery missions would also benefit from this, plus shops should have a low delivery commission, or as an alternative you could only deliver goods for sale to your own shop.

And as a compensatory measure why not to sell additional auction slots? Selling additional inventory slots is a common practice in many other mmo. In Entropia it will be auction slots. The rest of players rarely experience the lack of slots, but those who does will pay for them. Shops cost 10-20k peds, so additional 30-50 auction slots may come in that price range with a total limit of 150-200 slots per avatar (prices and amounts are a subject to discuss and MindAk knows better which one to set).

That were the most simple and obvious improvements that came to my mind. And I believe there is a lot more stuff to improve and implement if we sit back and think about it.

So to conclude my long post, I would like MindArk to review its policy concerning multiple accounts, to be fair to all of the players and treat them all the same, to take my ideas into consideration and also to lift the ban from the only crafter who fell a victim to a knockout competition between top crafters, who are hardly better in terms of using the advantages of numerous accounts, or, please, to be fair to the end.

Any thoughts and discussion are highly welcomed. You can also send in a support case to MindArk with a link to this thread if you agree that the problem exists and would like to attract more attention from the developers.
 
Sorry did not read wall of text.

I know why crafter has multiple accounts - not enough auction slots.

Any serious crafter is trying to, even in his own "class", cover a larger range of market.

I think we should have ability to buy "a token" of some kind, that adds for example 5 more auction slots. Once we don't need extra slots, we can sell the "token" to next person. MA could earn some extra money selling those.

I would easily keep 100-150 items on auction at anytime.
 
We all in the game know that MA says only 1 account per player but we also know that is up to MA because there is avatar who has more then 1 account and MA knows that and its ok for MA.:wise:
 
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Why you didn't make this thread before he got banned ??

He was bassicly cuting everyone who tryed to sell something that he have in action . Everthing not just one two items . Like you said there was noone that can compete whit him . Glad he is gone :laugh:
 
PS : After he is gone i myself start or atleast tryed to craft some of the items that we always bought from him .

And yea some of finders and stuff became more expensive but that only show how dominating he was .
Will say it again i am very happy he is gone . Craft profession is breathing now
 
I don't like auction. It kills abit of the social aspect. I wish MA would merge all shops and make one huge city with long shopping streets. Would make it easier for buyers and sellers.

But do not know if people would like it.
 
There can be no hard evidence in cases like this, unless MA is willing to send someone with spying equipment over ~4500 km. <g>

Now, ToU gives MA all the right to ban people based on circumstantial suspicion, but I don't really see how "formulating a policy" to ban more people based on circumstantial suspicion would be an improvement. Redefining the list of bannable offenses down to things that can actually be measured - maybe.
 
Not crafter, just avatars helping him sell afaik

was wondering if he had gone, i ran past him the other day. looking at his EL profile he was still globaling this morning at 5:50am
 
There can be no hard evidence in cases like this, unless MA is willing to send someone with spying equipment over ~4500 km. <g>

Now, ToU gives MA all the right to ban people based on circumstantial suspicion, but I don't really see how "formulating a policy" to ban more people based on circumstantial suspicion would be an improvement. Redefining the list of bannable offenses down to things that can actually be measured - maybe.

Sometimes alt show traits; like their names, trading 1 sided or been completely new but not playing like a new player
 
ticket was regarding another set of alts, but same message seems to apply:
If these avatars have multiple avatars, it is to be able to run and sustain their business inside of Entropia Universe...

It has nothing to do with level, but we can imagine that it all depends from case to case.

To put this in a simplistic way.

If you do not have permission from us, you are not allowed to have multiple avatars.

Thank you for understanding.

Kind regards,
Hank | Entropia Universe Support

Ticket was actually regarding Monria's blatent use of alts as well as a shared account with their mothership, giving Monria citizens slightly large advantage vs those on other planets, and major competition that other mother ship owners can't compete with (some would argue to the extent that it is keeping some motherships from actually being sold lately - look at George's thread and how many bumps it's had recently. Who wants to buy a ms to make folks pay when they are getting free trips weekly sponsored by avatars getting peds as a part of their own weekly income, who are getting globals left and right using those peds they are getting from the Moon's owner weekly, etc. (arguably keeping some others from getting the items in those globals, etc.))
 
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Monitoring alt's logging on from same IP is so easy to bypass nowdays.
That will have no effect.

VPN's, remote controlled computers etc ... Especially for Crafters/Traders when FPS isn't really an issue.
 
Monitoring alt's logging on from same IP is so easy to bypass nowdays.
That will have no effect.

VPN's, remote controlled computers etc ... Especially for Crafters/Traders when FPS isn't really an issue.
There's a lot of other ways server side to track what's going on... look at trade window deals, look at auction history, etc. Who's peds are ending up in which account ultimately?... odds are likely that if there is a lot of one sided trades or trades without any markup, or markup very far below what it should be, likely an alt in some occassions... similarly, if there's a lot of auctions where one side is trading to same avatar over and over and markup is way too high, likely an alt/market manipulation, etc.

They do allow alts in certain instances... some quite blatently, which is bad form imho opinion since the "you let that guy do it, so I should be able to do it too" type of debate starts up... followed quickly by the "well you let that guy do it so I'm going to do it too and not ask" types...

https://en.wikipedia.org/wiki/Everything_which_is_not_forbidden_is_allowed

It's not just market maipulation that alts are used for...

and it is a set of issues that's been going on since the beginning...

Avatar Sharing is very clearly not allowed
Hypothetical Situation Breaking of TOU-EULA
Approved (shared) alts
Shouldn't 2nd Avatars be hunted and banned

Full Avatar
Community Advisor Program
Multiple Planets Multiple Avatars
EU marriage and babies!
Double Standard
Shouldn't FPC MA change society terminals so that they kick out avatars that no longer exist
Hardcore Avatars
Would you make multiple accounts
Should MA Allow Avatars to be sold
Are second account against EULA
EULA and multiple avatars
Multiple Avatars
Two Avatars
How many avatars
Identifying multiple avatars
The Final Entropia Exploit - article on Blogtropia Blog

With the number of bugs, oopsies, and other issues going on in game, I suspect that devs are too busy to really worry about alt usage at the level the community would like them to... and they have some 'special cases' where they allow it no questions asked, so they don't even really want to put up an effort... I used to be on the side of fighting to get alts out too, but lately I've become quite lax on this front since Mindark really, honestly, doesn't seem to give a damn most of the time unless it's somehow some major manipulation that's causing them loss of funds. If it's something subtle, hidden, or not screwing them over, they don't seem to give a damn unless people send in tons of support tickets, which causes them a monetary loss or loss of time, or whatnot... and could lead to some small temp ban, but not likely a full ban since Mindark probably doesn't want to get rid of all alts or they'd loose a major part of those depositing on a regular basis as it is a rampant problem and such a widespread problem.
 
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Please cut the drama. He was under investigation for three years. For fixing prices, not for using alts. And seeing the main is not banned, I think he got away just fine.

This post reminded me of the posts about the banned botters or the banned UL amp abusers "why do you even care, they were still paying".

lol

Other than that, great ideas on the shop system.
 
There's a lot of other ways server side to track what's going on... look at trade window deals, look at auction history, etc. Who's peds are ending up in which account ultimately?... odds are likely that if there is a lot of one sided trades or trades without any markup, or markup very far below what it should be, likely an alt in some occassions... similarly, if there's a lot of auctions where one side is trading to same avatar over and over and markup is way too high, likely an alt/market manipulation, etc.

They do allow alts in certain instances... some quite blatently, which is bad form imho opinion since the "you let that guy do it, so I should be able to do it too" type of debate starts up... followed quickly by the "well you let that guy do it so I'm going to do it too and not ask" types...

https://en.wikipedia.org/wiki/Everything_which_is_not_forbidden_is_allowed

It's not just market maipulation that alts are used for...

and it is a set of issues that's been going on since the beginning...

Avatar Sharing is very clearly not allowed
Hypothetical Situation Breaking of TOU-EULA
Approved (shared) alts
Shouldn't 2nd Avatars be hunted and banned

Full Avatar
Community Advisor Program
Multiple Planets Multiple Avatars
EU marriage and babies!
Double Standard
Shouldn't FPC MA change society terminals so that they kick out avatars that no longer exist
Hardcore Avatars
Would you make multiple accounts
Should MA Allow Avatars to be sold
Are second account against EULA
EULA and multiple avatars
Multiple Avatars
Two Avatars
How many avatars
Identifying multiple avatars
The Final Entropia Exploit - article on Blogtropia Blog

With the number of bugs, oopsies, and other issues going on in game, I suspect that devs are too busy to really worry about alt usage at the level the community would like them to... and they have some 'special cases' where they allow it no questions asked, so they don't even really want to put up an effort... I used to be on the side of fighting to get alts out too, but lately I've become quite lax on this front since Mindark really, honestly, doesn't seem to give a damn most of the time unless it's somehow some major manipulation that's causing them loss of funds. If it's something subtle, hidden, or not screwing them over, they don't seem to give a damn unless people send in tons of support tickets, which causes them a monetary loss or loss of time, or whatnot... and could lead to some small temp ban, but not likely a full ban since Mindark probably doesn't want to get rid of all alts or they'd loose a major part of those depositing on a regular basis as it is a rampant problem and such a widespread problem.

I was reffering to the OP post:

1. System must automatically notify about more than one account per IP/MAC address.
2. Suspicious account does not contribute to Entropia’s economy (no deposit, hunt/mine/craft activity, possibly sweat/movement check)
3. Regular trade transactions (possibly unilateral) with another account from the same IP/MAC.
4. Incomparable in terms of volumes trade deals, regular sales of items that are not crafted/looted/mined by this avatar.
5. Warning and immediate check notice, if more than two accounts are regularly used from the same IP/MAC. In the vast majority of the situations they will be alts, not the real persons.

That will probably raise alot of False/Positive Alarms. Since it will affect all familys that have unique accounts. Internet Cafe's, LAN's meetings etc. And if a block of that was enforced, like one login/ip it's very easy to bypass for those who want this and makes it very irretating for those who actually are legit.

Pending an investigation they should of course server side track whats going on including IP logins etc.
But an "auto alarm" on that in their system won't block the alt logins in the future if it was enforced.
 
I was reffering to the OP post:

1. System must automatically notify about more than one account per IP/MAC address.
2. Suspicious account does not contribute to Entropia’s economy (no deposit, hunt/mine/craft activity, possibly sweat/movement check)
3. Regular trade transactions (possibly unilateral) with another account from the same IP/MAC.
4. Incomparable in terms of volumes trade deals, regular sales of items that are not crafted/looted/mined by this avatar.
5. Warning and immediate check notice, if more than two accounts are regularly used from the same IP/MAC. In the vast majority of the situations they will be alts, not the real persons.

That will probably raise alot of False/Positive Alarms. Since it will affect all familys that have unique accounts. Internet Cafe's, LAN's meetings etc. And if a block of that was enforced, like one login/ip it's very easy to bypass for those who want this and makes it very irretating for those who actually are legit.

Pending an investigation they should of course server side track whats going on including IP logins etc.
But an "auto alarm" on that in their system won't block the alt logins in the future if it was enforced.

The number of false alarms would be far too many for MA to spend on the resources. Setting up VMs with hardware passthrough to 3 cheap video cards to run three instances of of EU at once isn't hard or expensive. Also, many VPN services are dirt cheap $5/month and allow up to 5 instances of the service (Family Plans) to be used a once. If the individual was making a good amount of ped that would be dirt cheap overhead. Monitoring for specific actions and using a data algorithm to detect/flag ToS violations would be much more effective and far less overhead. Final reviews and bans should still be done by humans.
 
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An issue since 2003. Not acted on overly much.

Just like nobody killed off whatshisname fat crafter for autoclickers at any point, despite it being specifically covered by the terms of use for years and years. It was in there to be used when and if necessary. As is this alt thing.

The company is covered and enabled to act.

My fav from the tos tou, whatever the name, was a retroactive decision that accounts would be removed over time. Still, it works. A rule is a rule.
 
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