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  1. #1

    Post Developer Notes #15

    Developer Notes #15



    In the latest release of Entropia Universe (15.15.7) a persistent issue related to lag and connectivity that had affected an increasing number of Entropia players was resolved.

    The Entropia community reported their experience of lag in support cases and on community forums. These reports helped our developers to pinpoint the causes of the problem within the many layers of IT-technology that constitutes the core of the Entropia Universe platform.

    What makes Entropia stand out among other MMOs are, among many other things, the highly secure Real Cash Economy and its borderless server architecture that provides a seamless and immersive virtual universe. Events such as economic transactions should be visible to all affected participants instantaneously, no matter where they are located within Entropia Universe.

    For players within visible range of each other even more information needs to be shared. This includes the smallest things such as avatar movement, clothing or armor equipped by avatars or the firing of weapons. Some events such as creature attacks will also include calculations of varying complexity within various systems.

    All game events that occur between Entropia Universe clients around the world and the Entropia Universe data centers are securely transmitted over the internet. To achieve a smooth and reliable Entropia Universe experience, all components in the client-internet connection-server chain must themselves perform smoothly and reliably.

    When an unexpected and intermittent behavior such as lag begins to occur, developers need to examine when and where it started and then work to isolate the possible causes of the problem. In a complex environment such as Entropia Universe there are many layers of software that can be involved. Further, a number of services provided by 3rd parties such as Internet Service Providers can also be part of the experienced problem.

    As both our datacenter engineers and developers worked through the layers of the infrastructure and software that could be contributing to the lag problem of the past few months, a number of issues were addressed in patches during the final months of 2017. We also measured the effect of those patches and received valuable feedback from community polls and support channels.

    After weeks of hard work the developers found that changes to certain underlying parts of the server software dramatically decreased the incidence and severity of lag experiences. Extensive testing of the new software was performed over Christmas and New Years, and on January 5, 2018 a patch was ready for release.

    The developers want to express their gratitude to all players who reported valuable information about their experience of the lag situation. While all at MindArk are dedicated to continually improving the Entropia Universe experience in the years to come the feedback from the people behind the avatars that essentially are the Entropia community are simply priceless.

    If you still encounter lag-related issues please review the System Requirements and make sure that your computer and internet equipment have the latest updates. A router restart can also sometimes help with problems on your local network.

    The Entropia Universe support team are always available at https://account.entropiauniverse.com...t-faq/contact/ if you need any further assistance or want to report an issue.


    Originally Posted Here

  2. #2
    Slayer Spawn's Avatar
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    Nice read..

  3. #3
    Prowler
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    Jhereg's Avatar
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    Feng Huan SecretAznMan Zho
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    This Dev Note is.

    Edit: Nevermind I'm just being a grinch. Nothing to see here move along.
    IGN: Feng Huan SecretAznMan Zho

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  4. #4
    Stalker Sub-Zero's Avatar
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    Guess now people can't say ahh the lag... anymore

    good job MA!

  5. #5
    Stalker OZtwo's Avatar
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    Quote Originally Posted by OZtwo View Post
    This quote is hidden because you are ignoring this member. Show Quote
    This could be anything, but one item MA may want to look into is the database server(s) running. I did a test last night to find that there is lag as hell. 20 seconds to load AH not counting the lag I've always had the last few months simply opening up Inventory. I'm guessing people will see the most lag with items that have the most attachments since every time you use such items, the server bogs down slowly retrieving the data for each and every item attached from the database server causing the lag.

    What MA needs to do NOW is get the people who work on this off the other database projects and work on the main project now. But for now, call one of them and ask them how to access the server's error logs and I'm guessing you may see large files waiting to be read.

    And I sure hope that the base database farm for EU isn't supporting Compets and DeepToken.

    Edit As well:

    If by chance you have given ND team access to the farm or even delegated it to them while working on your other projects, please look into this due to the simply fact his team most times likes to work on the cheap and most likely is using a second hand service for the needed core.

    Edit 2: I can easily see his team using a Cloud service. That could be the red flag right there.
    Just a week after my post

    But anyway, GREAT job MA Thank you! all seems to be working great.

    (fyi I know.)

    Items for sale in storage can be found here: OpaloMan's Junk​

  6. #6
    Prowler Evey's Avatar
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    Did you really need the design department to create visual to inform the world you fixed a bug that was a big embarrassment for the company?

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  7. #7
    Stalker Sub-Zero's Avatar
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    Quote Originally Posted by Evey View Post
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    Did you really need the design department to create visual to inform the world you fixed a bug that was a big embarrassment for the company?
    It shows professionalism and attracts readers. So yes, good strategy on their part.
    Majority of readers don't read everything in that wall of text, so it also explains why they chose those two important words in the picture.

  8. #8
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    Quote Originally Posted by Sub-Zero View Post
    This quote is hidden because you are ignoring this member. Show Quote
    It shows professionalism and attracts readers. So yes, good strategy on their part.
    Majority of readers don't read everything in that wall of text, so it also explains why they chose those two important words in the picture.
    Well, it also hopefully sends a signal that they intend to comm. more.

  9. #9
    Prowler jambon's Avatar
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    Yes, thank you for fixing the lag issue that had persisted for months. Hopefully this won't be considered as THE accomplishment of 2018. With the lag out of the way I'm hoping progress can continue on the rest of the todo list.


    Watching The End Of The Universe Since 2010...

  10. #10
    Good work , now you need fix missing loot on Rocktropia and Cyrene

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