Actually you can. While there is a specific task to be done which is forwarded from MA, the execution of this task by itself shows the quality of the programmer. Also, a programmer which is specialized on a specific field usually has a small amount of free reign to push specific projects in their field forward to further the quality of the product and therefore keep their own job in existence.
We can see that MA's programmers aren't very good, implementation of new systems show mistakes in general, which is a normal thing to see usually, in the case with Entropia those things are bluntly visible, meaning there either was no form of testing period - which means the working speed isn't up to par - or a lack of bugfixing - which can be a fault of MA, but usually is something which is put forward by the programmer as well since many don't take longer then a day.
Well, the first part isn't true, side-projects don't account for revenue in the way as an existing project does. Making any sort of new project is a high-risk investment, and since the base - the game - isn't working as intended yet those resources aren't allocated properly therefore.
Right about the low-quality support, which is another reason why the game is lacking in generating the revenue they want.
In general, a single programmer can easily handle the task of refurbishing existing systems over the course of a year in a meaningful manner, and seeing the quality of updates which they actually release tends to show that they don't even take their time for basic bugfixes.
MA is simply cutting corners, and cutting corners leads to disappointed customers, which again leads to less income, meaning less revenue and therefore less resources to allocate, a simple death-spiral. Easy to get into, hard to get out of.