Participants who have already completed “The Enigma” instance will have the opportunity to restart “The Matrix” instance once fixes are implemented in an upcoming patch.
The support team is working through the various support cases submitted and correcting mission counters where appropriate. Thank you for your patience.
Hi Ludvig - my bolding of text - what is the significance of your chosen wording here?
A: Is a restart necessary to trigger the handing out of completion prizes and do we all have to individually send a support case (those who clicked and got a mission completed mission without entering the instance at all)?
B: what will be corrected, rather than just reset?
Apart from this issue, the event was marketed as a type of race, but it seems the winner at least will be more determined by the luck of looting an egg first, which could be the slowest 'race' of 22 hr waits we have ever seen.
It seems crazy that I, and many other slow completers of the enigma, are now apparently level and all tied for first place right now waiting to continue. I only have the ambition to get the finisher rewards, really. I hope you find a fair solution while others are looking to patch the initial problem.... ty