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  1. #1

    Information regarding The Enigma Keys instance issues

    The Enigma Keys stage 3 instances “The Enigma” and “The Matrix” will be temporarily disabled until further notice due to instance logic errors that can cause crashes that affect other users/instances.
    Participants who have already completed “The Enigma” instance will have the opportunity to restart “The Matrix” instance once fixes are implemented in an upcoming patch.
    The support team is working through the various support cases submitted and correcting mission counters where appropriate.
    We thank you for your patience and understanding.
    !


    Originally Posted Here

  2. #2
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    Phill No1 Jackson
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    Enigma Keys Event Update
    Unfortunately, ongoing issues affecting The Enigma Keys instances have resulted in the event being paused for the time being.

    The dev team is still identifying the exact nature of the issues and the best resolution to implement that minimizes impact on the integrity of the event.

    A more detailed announcement will be made on Monday regarding how the event will proceed and how affected participants’ individual cases will be handled.

    We regret any frustration or inconvenience caused by these issues and the disruption of the event, and appreciate your understanding and patience.


    is it just me or is this not a more detailed announcement?

  3. #3
    +1

    More public

    Not more detailed

    Can excuse an error ingame, a programmer is a specialist skill. However a lack of communication and clarity with loyal customers is something people forgive less so. It’s the basics of any successful company.

  4. #4
    Elite trance's Avatar
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    hypnotica TRANCE blain
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    How many new threads about this will hapen?

  5. #5
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    Thaddeus Rusty Venture
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    Quote Originally Posted by trance View Post
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    How many new threads about this will hapen?
    At least one more, none of these are detailed.

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