I dont know what else to add to the described by InvisibleAndre. All I see is that MA absolutely does not care. Only 3 responses to more than 40 messages in the support at 3 month of locked time. Any investigation has a time limit, and here it's just raider capture of the avatar with all the money (and not small money). And I do not care that I've been playing for more than 10 years, deposited and participated in almost all MM.