ntelinatsos
Stalker
- Joined
- Nov 3, 2008
- Posts
- 1,599
- Location
- Greece
- Society
- GU ---> A&D ---> pk ck ---> OU ---> GU HQ ---> cks ---> Synergen ---> Guess Who
- Avatar Name
- Stelios AKALYPTOS ntelinatsos
Hi, first of all i want to say that i wanted to start this thread in dev's corner but for some strange reason, it seems i can't.
i asked in live support if i can get back my items i lent to other players since they are inactive for years and they told me to fill a support case, i asked "do i'm gonna get them back if i fill a support case" and their answer was "yes"
so, i did
here's my support case:
so, their answer was that:
and i'm wondering.. i have sent screenhots and also i said that i can send videos that prooves that these items are mine, also i'm pretty sure that they can check trades (as they do when they have to ban someone for multi accounts, etc). so, why they can't give my items back??
also, i want to mention, i heard that the fourth player got banned, so the guy can't login to give me back my items, what happens in this case??
i would like a more user friendly answer from MA and not answer like i have to do with scammers and thieves..
thanks everyone, stelios..
i asked in live support if i can get back my items i lent to other players since they are inactive for years and they told me to fill a support case, i asked "do i'm gonna get them back if i fill a support case" and their answer was "yes"
so, i did
here's my support case:
"hi, i spoke with your live support about if i can get items that i gave to my friends, since they are inactive now and they told me to fill a support case..
so, i'm gonna make a list with people i gave items and what items i gave:
1) Alex GR Passakos
- gave him a full tt Omegaton A103
2) Noits Noits Bay
- gave him a full tt adj pixie set (Male)
3) Axel Foley Head
-gave him a full tt:
a) Tier 0.7 Falcata
b) Tier 1.1 Labrys
c) Tier 0.9 Falx
d) Tier 0.8 Laconian Sword
e) Kobold set (male)
4) Elf Of GreekLand
-gave him a full tt:
a) Herman ASI-R
b) Ziplex Z1 Seeker
c) 7x Armor Plating Mark.4A
d) A.R.C. Guardian armor set (Female)
i also think that i gave him my second adj pixie (male) set but i'm not 100% sure, so if he has adj pixie set in his storage, it's probably mine
i'll attach screenshots for the first tho players, i have two videos for the third player (i'll upload them only if you demand it) but i couldn't find any screenshot for the fourth one
thanks, for the help, stelios.."
so, i'm gonna make a list with people i gave items and what items i gave:
1) Alex GR Passakos
- gave him a full tt Omegaton A103
2) Noits Noits Bay
- gave him a full tt adj pixie set (Male)
3) Axel Foley Head
-gave him a full tt:
a) Tier 0.7 Falcata
b) Tier 1.1 Labrys
c) Tier 0.9 Falx
d) Tier 0.8 Laconian Sword
e) Kobold set (male)
4) Elf Of GreekLand
-gave him a full tt:
a) Herman ASI-R
b) Ziplex Z1 Seeker
c) 7x Armor Plating Mark.4A
d) A.R.C. Guardian armor set (Female)
i also think that i gave him my second adj pixie (male) set but i'm not 100% sure, so if he has adj pixie set in his storage, it's probably mine
i'll attach screenshots for the first tho players, i have two videos for the third player (i'll upload them only if you demand it) but i couldn't find any screenshot for the fourth one
thanks, for the help, stelios.."
so, their answer was that:
"Hi AKALYPTOS,
Thank you for your support case.
We apologize for the inconvenience but this is not something we can do, we cannot move items from inactive accounts to yours.
You could for example state any number of items from any random account that is inactive to receive those items, more so since all trades are final we cannot simply do so without having discussed it with the player in question.
So as stated, we do apologize for the inconvenience but this is not a service we offer.
Take care and best of luck.
Kind regards,
Ulf | Entropia Universe Support"
Thank you for your support case.
We apologize for the inconvenience but this is not something we can do, we cannot move items from inactive accounts to yours.
You could for example state any number of items from any random account that is inactive to receive those items, more so since all trades are final we cannot simply do so without having discussed it with the player in question.
So as stated, we do apologize for the inconvenience but this is not a service we offer.
Take care and best of luck.
Kind regards,
Ulf | Entropia Universe Support"
and i'm wondering.. i have sent screenhots and also i said that i can send videos that prooves that these items are mine, also i'm pretty sure that they can check trades (as they do when they have to ban someone for multi accounts, etc). so, why they can't give my items back??
also, i want to mention, i heard that the fourth player got banned, so the guy can't login to give me back my items, what happens in this case??
i would like a more user friendly answer from MA and not answer like i have to do with scammers and thieves..
thanks everyone, stelios..