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  1. #1
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    Ludvig|MindArk's Avatar
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    Information about update issues

    Hello everyone! We are aware of the fact that some players are still experiencing update issues, and we are working on fixing these issues as quickly as possible. We are also following the discussions on the forum regarding this.

    The solution right now should be to install the latest Visual C++ redist, as found here:

    https://support.microsoft.com/en-us/...al-c-downloads
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    If you have feedback or questions, please make a thread about it.

    I do not handle support issues and will generally not answer forum private messages.
    This account was made official on June 15th, 2016. Posts from before this date are not official.

  2. #2
    Stalker messi91's Avatar
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    I liked a bit more "working hard" from previous posts
    Sounds a bit more focused on the problem xD
    Anyway we like to hear that.

  3. #3
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    Thx for comunication


    Hi, your account was created on the following date 2004-09-26.
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    Entropia Support

  4. #4
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    Kenek keek Jonfalk
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    Quote Originally Posted by Ludvig|MindArk View Post
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    Hello everyone! We are aware of the fact that some players are still experiencing update issues, and we are working on fixing these issues as quickly as possible. We are also following the discussions on the forum regarding this.

    The solution right now should be to install the latest Visual C++ redist, as found here:

    https://support.microsoft.com/en-us/...al-c-downloads
    i have the lates Visual C++ redist and was not able to play, and been waiting for the magical fix, tierd of waiting i did a new install of entropia yesterday and now Im back, this was on win 10 x64

    GL keek

  5. #5
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    Stoica Alina Alina
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    Quote Originally Posted by Ludvig|MindArk View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Hello everyone! We are aware of the fact that some players are still experiencing update issues, and we are working on fixing these issues as quickly as possible. We are also following the discussions on the forum regarding this.

    The solution right now should be to install the latest Visual C++ redist, as found here:

    https://support.microsoft.com/en-us/...al-c-downloads
    are you guys aware also about the caves issue, its some sort of fps drop when equipping items
    Last edited by Alina; 06-06-2019 at 12:34.
    .........

  6. #6
    Quote Originally Posted by Ludvig|MindArk View Post
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    The solution right now should be to install the latest Visual C++ redist, as found here:
    Thank you for the communication, but it isn't a solution for me.
    Installing redists, deinstalling redists - the biggie is still a hangup on 14.0.24215 at WindowsVista_MSU_x86.
    No apparent diff whether I install manually from the EU folder after a reboot or run the client loader, except that the client loader at least accepts failure after a while whereas the manual install under admin just hangs there.

    Why are you fixated on that exact version? Would it help to get the client loader to download a different version?

    Not a happy bunny considering this is now more than a week of this. Please keep the indoor mining algorithm in game and not included in nrfs to the downloader/installer.... Thank you

  7. #7
    Elite Haruto Rat's Avatar
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    Quote Originally Posted by Ludvig|MindArk View Post
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    The solution right now should be to install the latest Visual C++ redist, as found here:

    https://support.microsoft.com/en-us/...al-c-downloads
    It just gets me to the error at 95% faster as it doesn't create two restore points anymore.

    At this point I'm starting to wonder how many of the people experiencing issues have Windows in a language other than English, or otherwise multilingual systems. We have two computers, both have issues, and that's about the only thing they have in common.
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