Noorie
Dominant
- Joined
- May 29, 2013
- Posts
- 421
- Location
- Pyaar ki Duniya
- Society
- Royal Club
- Avatar Name
- Noorie Anwar
Greetings Everyone,
I am the owner of "Monster Hunting" Shop, located in the Port Atlantis Mall, First Floor, 13s.
Two days ago on October 26th, Saturday, around 13:20 game time, suddenly for no apparent reason and without any notice, I received a couple e-mail messages from the System, informing me that all the items located in the Shop were moved to the planet Toulan storage due to "Invalid location in an Estate".
![](https://www.planetcalypsoforum.com/forums/attachment.php?attachmentid=38009&d=1572249547)
The first thing that came in mind was to check the Shop. I found that all is ok and the items inside were on their places.
![](https://www.planetcalypsoforum.com/forums/attachment.php?attachmentid=38007&d=1572249299)
However, to be completely sure, i decided to have a look at "My items" section on the website.
According to the list the same items from the Shop appeared also in the planet Tоulan storage.
![](https://www.planetcalypsoforum.com/forums/attachment.php?attachmentid=38012&d=1572250401)
Okay, let's go to Toulan and see what is in the storage. And guess what. All Shop items were there.
![](https://www.planetcalypsoforum.com/forums/attachment.php?attachmentid=38013&d=1572250665)
![](https://www.planetcalypsoforum.com/forums/attachment.php?attachmentid=38014&d=1572250958)
![](https://www.planetcalypsoforum.com/forums/attachment.php?attachmentid=38015&d=1572250982)
Now back to Caly. Checking the Shop again. I can set the retail price of the items, but when trying to pickup the item it gives me an error:
![](https://www.planetcalypsoforum.com/forums/attachment.php?attachmentid=38016&d=1572251231)
The Shopkeeper's inventory opens without problems and all the items are there. I can move them into my inventory and vice versa. Attempting to pickup the Shopkeeper results an error message.
![](https://www.planetcalypsoforum.com/forums/attachment.php?attachmentid=38017&d=1572251437)
My impressions at glance:
This is probably a rare System error. It is not clear yet what caused it, nor why my store got involved and what is the connection with the planet Toulan.
Now the question is whether this could happen to anyone else as well and how long it will take to get fixed.
All thoughts, ideas, tips and reflections will be greatly appreciated.
P.S.
Support Case created, hoping for a prompt response.
In order to avoid any possible complication of the current situation, I decided do not touch anything until I am told what to do on my part.
Will keep the thread updated.
Thank you for reading.
Regards,
Noor
I am the owner of "Monster Hunting" Shop, located in the Port Atlantis Mall, First Floor, 13s.
Two days ago on October 26th, Saturday, around 13:20 game time, suddenly for no apparent reason and without any notice, I received a couple e-mail messages from the System, informing me that all the items located in the Shop were moved to the planet Toulan storage due to "Invalid location in an Estate".
The first thing that came in mind was to check the Shop. I found that all is ok and the items inside were on their places.
However, to be completely sure, i decided to have a look at "My items" section on the website.
According to the list the same items from the Shop appeared also in the planet Tоulan storage.
Okay, let's go to Toulan and see what is in the storage. And guess what. All Shop items were there.
Now back to Caly. Checking the Shop again. I can set the retail price of the items, but when trying to pickup the item it gives me an error:
The Shopkeeper's inventory opens without problems and all the items are there. I can move them into my inventory and vice versa. Attempting to pickup the Shopkeeper results an error message.
My impressions at glance:
This is probably a rare System error. It is not clear yet what caused it, nor why my store got involved and what is the connection with the planet Toulan.
Now the question is whether this could happen to anyone else as well and how long it will take to get fixed.
All thoughts, ideas, tips and reflections will be greatly appreciated.
P.S.
Support Case created, hoping for a prompt response.
In order to avoid any possible complication of the current situation, I decided do not touch anything until I am told what to do on my part.
Will keep the thread updated.
Thank you for reading.
Regards,
Noor
Last edited: