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  1. #11
    Alpha
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    Alfadur Alfadur Speed
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    Hi, I had a problem like this for a week.

    Until I realized the hour of computer and smartphone wasn't the same.

    Is your time synced on both?

    Alfa

  2. #12
    Elite
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    Quote Originally Posted by Alfadur View Post
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    Hi, I had a problem like this for a week.

    Until I realized the hour of computer and smartphone wasn't the same.

    Is your time synced on both?

    Alfa
    thx,
    that made perfect sense,and yes,th etime on my tablet was completely off,i set it right,but i still get the message "incorrect code"

  3. #13
    Alpha Montbertus's Avatar
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    Osgard Montbertus MontMontbertus
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    Quote Originally Posted by Alfadur View Post
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    Hi, I had a problem like this for a week.

    Until I realized the hour of computer and smartphone wasn't the same.

    Is your time synced on both?

    Alfa
    Time is the same on my phone & computer..

    still experiencing the issue.

  4. #14
    Something amiss due to / since Daylight Saving Time 2019 ?
    (Sunday, March 31, 2:00 am - Sunday, October 27, 3:00 am)

  5. #15
    Elite
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    Quote Originally Posted by Daniel Steps View Post
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    Something amiss due to / since Daylight Saving Time 2019 ?
    (Sunday, March 31, 2:00 am - Sunday, October 27, 3:00 am)
    after i read alfadurs post i synced both,so they are the same now,oh well..i guess ill have to await answer from support

  6. #16
    Slayer GeorgeSkywalker's Avatar
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    Quote Originally Posted by fluske View Post
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    after i read alfadurs post i synced both,so they are the same now,oh well..i guess ill have to await answer from support
    Have you checked they are both the correct time? They may be synced but incorrect time e.g. an hour ahead.

  7. #17
    Alpha Montbertus's Avatar
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    Quote Originally Posted by GeorgeSkywalker View Post
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    Have you checked they are both the correct time? They may be synced but incorrect time e.g. an hour ahead.
    I checked and they both have the correct time. Also it did work earlier today at around 11am.

  8. #18
    Dominant allarom's Avatar
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    Little addition to the time issue. Most likely the codes are now desynced after that many attempts. Try several times in a row and it might get synced again
    take my advice, i dont`t use it anyway!

  9. #19
    Old Alpha SirAzzah's Avatar
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    I had this happen once and I ended up disabling the pocket app, had to use a gold card code and then re-enable the pocket app. This also involved realizing that the battery in my gold card reader was dead and I had to change it


  10. #20
    Alpha Montbertus's Avatar
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    Quote Originally Posted by SirAzzah View Post
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    I had this happen once and I ended up disabling the pocket app, had to use a gold card code and then re-enable the pocket app. This also involved realizing that the battery in my gold card reader was dead and I had to change it
    So it looks like I will have to wait for support to fix this / reset my pocket app...

    gl all & cya soon


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