I think they do a fine job.
You are all here spending money and complaining.
You are all humans (at least most of you).
Humans will always conduct themselves....well, like humans.
Keep up the good work. I'm counting on you.
Information is paramount. Readable, accessable, manageable, customizable data windows. UI builds that can be saved and shared with other players.
"Look and feel" has no place in tactical game play. Let them eat cake.