2025-07-03 Account locked no response after 15 days

[True Juan]

Clsoe to 90 days no reaction we got info from insurance is set and ready to use

Have you called their offices? If it was my account and I was NOT in the wrong I'd be calling daily until resolved.

 

[Hero]

nope you got a number?
ok got it
MindArk PE AB (publ)
Masthamnsgatan 5
SE 413 29 Gothenburg
Sweden


Telephone: +46 (0)31 607 260
will try

 

[KitCatulhuKat]

MindArk - Contact

www.mindark.se

 

[Hero]

We cant help you we can only tell the support.................seem the lawyer need to work now

 

[Hero]

Hi Rinrin,Thank you for your replies.We can as stated see that fraudulent PED was acquired by this account in trades, however as stated we cannot provide additional information on other avatars-Due to the history of this case and the lock period as the investigation is concluded we will also at this time unlock this account.We will leave this case open for any additional comments from you.Kind regards,Entropia Universe Support




Are they serious?????? They unlocked the account but say illegal peds you all got the chatlogs we provided a serious warp service if a account is hacked or not is not our poblem and someone want a warp and pay it DTMA. Dont trust Mindark is now every end of my messages ingame and here DTMA


Inconsistent first items now peds they searched only a reason to lock and now not to compensate a laywer will fix at end he is already informed.

 

[Contract CH Hunter]

Positive note is that they responded to you.

 

[True Juan]

5 months lock and this is how its concluded?

"Investigation concluded, we are unlocking you, good luck restarting your in-game business until we lock you again when some other account scams someone and uses your service".

Unreal.

 

[Hally]