About the BUG

[Tandemphil]

I logged in today without checking the forums,... psyched to start the MM event,.. I was in place Locked and loaded. walked a couple feet and killed the first Cornundacauda I came upon, A provider or a guardian i think. The screen popped up to tell me I was in Cat 1 Cornundacauda, yep I knew that. I went on killing everything fine.
I finally found some prowlers and stalkers, KIlled a prowler and POP "killed out of cat..... 70+" you all know this.

The Bug didn't start until after I killed the prowler, but now EVERY 'cauda is bugged

I logged in around 18:00 EU time, WTF????? why is there no notice on the game loader???? MA has had over 18 hours and they KNOW about the bug.

A reset is really unacceptable, Myself and others took time off work, arranged schedules invested time and money in preparing for this event.

Category I Cornundacauda should just be flat out canceled.

Every avatar that started the event should be given a significant consolation award, Perhaps a set of BOAR (L) or a good weapon or something along those lines.

Arguing about who would have won is POINTLESS, it's all speculation, the Event is FLAWED.

I am not playing again until this is resolved in case MA continues the game/event and I don't want to lose loggable hours, but I CAN NOT KILL 'CAUDA IF IT IS NOT COUNTED, and ALL OF THEM ARE BUGGED, at least they are for me.

Working on the assumption that MA would be willing to just cancel the event for CAT I and give consolation prizes:
-is that reasonable?
-what should the prize be?

What do you all think of the idea of canceling the event and rewarding those that started it?

 

[Ze-Tomb Raider]

It has been fixed and Merry Mayhem will be extended by 24 Hours.
Also FPC's main medium of communication with the players is now PCF as it is an official outlet.
I for one killed a few low Cornun hours ago and everything was all good.

Canceling it would also be waste of some players valiant efforts who have not had the bug. There are also people who have killed only 1 Cornundacauda for a Participation Diploma. Should they be rewarded with a nice weapon or a full set of Boar (L) too?

And something minor which has been annoying me through the entire existence of First Planet Company and recent times regarding to MM, FPC is running Merry Mayhem. Not MindArk.

 

[aka_fr0st]

A reset is really unacceptable, Myself and others took time off work, arranged schedules invested time and money in preparing for this event.

Category I Cornundacauda should just be flat out canceled.

Every avatar that started the event should be given a significant consolation award, Perhaps a set of BOAR (L) or a good weapon or something along those lines.

?

u really think it's like that? u're gonna get a set of Boar L and that's it ? have u honestly thought about this before u posted?

"flat out canceled" ?! are you out of your mind ?!

 

[Tandemphil]

*ignorance on my part- Didn't know MM was a FPC production. please substitute FPC for MA whenever you see it. ty

IT IS NOT FIXED !

The boar was just a suggestion, there should be something. Extending it does nothing for many of the participants. I had to take time off of work to fit 30 hours of play in this period and right now I can't play.

ALL Cornundacauda ARE BUGGED FOR ME.

Dec 26 2110===> NOT FIXED At 18:42 EU the MM event bugged on me, it is almost 20:00 now.

I can't log in or I will lose time logged to the 30 hour limit.

I can't change the time I took off from work, or the other commitments to my time for this period. I am sure there are many others in this situation.

Because of this bug I can not compete in an event I spent money and time on.

What's a reasonable award? I deposited 100$ US in anticipation of this event and possible costs it might have in order to maximize my odds of success.

Now I can't participate in a way that maximizes my chances of success, The depo has been spent on things that were marked up and might not get an equal return on resale, so selling out and cashing out is not an option.

I think Canceling Cat 1 and giving everyone a consolation is reasonable. What ever the consolation is, it should have an in game value of at least 500 PED, frankly I want it to have a value of 1 K PED, but that's only because that's what I invested.

If you have a more evenhanded suggestion that does not involve me re-scheduling 30 hours of game time, I'd love to hear it!

Don't tell me it is fixed, it isn't it just happened to me. Also, just because the PCF are "official" does not make it mandatory for every player to check here before they play. MA put info about the event in the game loader, they should be able to update that fairly easily, and it should be standard practice when there are issues that affect peoples game play.

You got better ideas? PUT THEM UP, don't just hate on what other people suggest.... that's being a troll.

 

[aka_fr0st]

*ignorance on my part- Didn't know MM was a FPC production. please substitute FPC for MA whenever you see it. ty

IT IS NOT FIXED !

The boar was just a suggestion, there should be something. Extending it does nothing for many of the participants. I had to take time off of work to fit 30 hours of play in this period and right now I can't play.

ALL Cornundacauda ARE BUGGED FOR ME.

Dec 26 2110===> NOT FIXED At 18:42 EU the MM event bugged on me, it is almost 20:00 now.

I can't log in or I will lose time logged to the 30 hour limit.

I can't change the time I took off from work, or the other commitments to my time for this period. I am sure there are many others in this situation.

Because of this bug I can not compete in an event I spent money and time on.

What's a reasonable award? I deposited 100$ US in anticipation of this event and possible costs it might have in order to maximize my odds of success.

Now I can't participate in a way that maximizes my chances of success, The depo has been spent on things that were marked up and might not get an equal return on resale, so selling out and cashing out is not an option.

I think Canceling Cat 1 and giving everyone a consolation is reasonable. What ever the consolation is, it should have an in game value of at least 500 PED, frankly I want it to have a value of 1 K PED, but that's only because that's what I invested.

If you have a more evenhanded suggestion that does not involve me re-scheduling 30 hours of game time, I'd love to hear it!

Don't tell me it is fixed, it isn't it just happened to me. Also, just because the PCF are "official" does not make it mandatory for every player to check here before they play. MA put info about the event in the game loader, they should be able to update that fairly easily, and it should be standard practice when there are issues that affect peoples game play.

You got better ideas? PUT THEM UP, don't just hate on what other people suggest.... that's being a troll.

have u thought about the peps that participated in MM just for the diploma ? u're just gonna hand in a 500 ped bonus to them also ?

why don't you get you 1k ped investment and plant better ideas in your back-garden?

 

[Ze-Tomb Raider]

IT IS NOT FIXED !

The boar was just a suggestion, there should be something. Extending it does nothing for many of the participants. I had to take time off of work to fit 30 hours of play in this period and right now I can't play.

ALL Cornundacauda ARE BUGGED FOR ME.

Dec 26 2110===> NOT FIXED At 18:42 EU the MM event bugged on me, it is almost 20:00 now.

I can't log in or I will lose time logged to the 30 hour limit.

I can't change the time I took off from work, or the other commitments to my time for this period. I am sure there are many others in this situation.

Because of this bug I can not compete in an event I spent money and time on.

What's a reasonable award? I deposited 100$ US in anticipation of this event and possible costs it might have in order to maximize my odds of success.

Now I can't participate in a way that maximizes my chances of success, The depo has been spent on things that were marked up and might not get an equal return on resale, so selling out and cashing out is not an option.

I think Canceling Cat 1 and giving everyone a consolation is reasonable. What ever the consolation is, it should have an in game value of at least 500 PED, frankly I want it to have a value of 1 K PED, but that's only because that's what I invested.

If you have a more evenhanded suggestion that does not involve me re-scheduling 30 hours of game time, I'd love to hear it!

Don't tell me it is fixed, it isn't it just happened to me. Also, just because the PCF are "official" does not make it mandatory for every player to check here before they play. MA put info about the event in the game loader, they should be able to update that fairly easily, and it should be standard practice when there are issues that affect peoples game play.

You got better ideas? PUT THEM UP, don't just hate on what other people suggest.... that's being a troll.

You are one of the few that is still having problems then because I know that I qualified before you went out hunting.

This is an unfortunate incident and it has resulted in wasted time for you, both of these things were unseen events. This event is also something that you chose to spend money on, it is unfair, yes, that your time is being wasted at the moment but do not think that all the MM will be bugged, that is stupid.

There is no reasonable reward, everyone spent different amounts and killed different amounts. Should someone who killed 1 Cornun get the same as someone who has killed hundreds? You chose to buy things that were marked up too, so you can not blame FPC for that.

Cancellation of the entire category is over the top no matter how you look at it. Penalising everyone for a few people's misfortunes is not fair. No "consolation prize" is necessary either as it was an event free to join out of free will. Not something you had to 1. Pay to enter, 2. play free but be forced to, or 3. Pay to enter and be forced to.

And your monetary investment was a risk, you took the risk. If you feel so bummed try changing the investment you made to trading, get a better ROI than hunting, mining or crafting.

I do not have any suggestions on what you should with the 30hours you scheduled. Life gives you some hard blows and you're going to have to roll with it. Enjoyable or not. And the way you talk about it makes it sound like you almost have an addiction to Entropia Universe, which might in fact mean your off time from EU could be beneficial.

Well, I was going off my own experiences as well as other people's experiences, sorry.
I never even mentioned anything about the PCF being mandatory to register to and check hourly, daily or even weekly. So I don't know why you think I said that. Once again by the way, you say MindArk when it is in fact First Planet Company (FPC) running this event.

There will likely be more information put onto the Client Loader soon explaining the bug and what has been done as a result.

I have said what I have to say. I have not hated on any suggestions, just explained why they could not work or are not good. Also that is not being a troll.
A troll causes shitstorms making people mad by saying/posting utterly stupid things.
Visit http://boards.4chan.org/b/ if you want to find trolls.

 

[Tandemphil]

I don't see why rewarding everyone instead of penalizing those that don't deserve it is such a big deal to you. Sometimes you get lucky, sometimes you get screwed.

If a company has the options of making all of its clients feel lucky and happy or making part of it feel screwed, I would think the choice is obvious especially because there would be no actual costs involved in hooking up the unfortunate participants of CATs I and III and would do good for a company that has very little good pr out there.

I edited something to say replace all mentions of of MA with FPC,... really I don't think it matters. Until you mentioned it, they were one and the same in my mind. That's probably the case for most players,... As far as I am concerned the problems happened in a world/universe controlled and administered by MA ultimately they are responsible. If nothing else, they are responsible for holding FPC accountable for this lack of Quality Assurance.

I don't care if MA/FPC rewards everyone or not, that's just the most even-handed thing I could come up with for a complicated problem,... like I said I don't care if someone gets lucky and gets more than they deserve, good for them i say. What I care about ultimately is me,... MA/FPC can give me alone a set of boar or a gun or my 100$ back and I will be happy. That's something I'll take up with them.

Until we find out what their solution is , arguing about it is pretty pointless, but I am on a FORUM, so I guess I really don't have anything better to do,... shortly I will be enjoying my new Kindle and waiting for a reply from MA/FPC.

But it is now impossible for me to log 30 hours before the event is over, and if nothing else, the companies should make sure that their customers (all of them) get reasonable satisfaction/compensation for wasted time and money.

 

[Ze-Tomb Raider]

I don't see why rewarding everyone instead of penalizing those that don't deserve it is such a big deal to you. Sometimes you get lucky, sometimes you get screwed.

I think you should listen t yourself, as this time I think you have been screwed.

If a company has the options of making all of its clients feel lucky and happy or making part of it feel screwed, I would think the choice is obvious especially because there would be no actual costs involved in hooking up the unfortunate participants of CATs I and III and would do good for a company that has very little good pr out there.

A company can not make every client it has happy/lucky as it would then go bankrupt. Surely you must realise this. Hooking them up with what? And item with PED Value and therefore a real life monetary value increasing their expenditure?

I edited something to say replace all mentions of of MA with FPC,... really I don't think it matters. Until you mentioned it, they were one and the same in my mind. That's probably the case for most players,... As far as I am concerned the problems happened in a world/universe controlled and administered by MA ultimately they are responsible. If nothing else, they are responsible for holding FPC accountable for this lack of Quality Assurance.

I admit it is something small, but it something that annoys me. Don't bother delving deeper into this issues and I'll ignore it too.

I don't care if MA/FPC rewards everyone or not, that's just the most even-handed thing I could come up with for a complicated problem,... like I said I don't care if someone gets lucky and gets more than they deserve, good for them i say. What I care about ultimately is me,... MA/FPC can give me alone a set of boar or a gun or my 100$ back and I will be happy. That's something I'll take up with them.

You care for yourself ultimately, selfish to an extent. Ok we have that. Why should you be singled out though? Form what I gather you can sell your ammo back to TT and get that money back, other than that you used PED which got sent to other players. Not anyone else. So to make you happy MA or FPC would have to take the money you spent from other players to make you happy which would cause an uproar of unfairness. Listen, you can't be 100% refunded, live with it.

Until we find out what their solution is , arguing about it is pretty pointless, but I am on a FORUM, so I guess I really don't have anything better to do,... shortly I will be enjoying my new Kindle and waiting for a reply from MA/FPC.

Their solution happened. They attempted a fix and a very small amount of people are still affected by the bug and I'm sure said will be fixed when the troublesome code can be found and patched up. Also remember your "argument" partner is a 16 year old kid. Currently form a logical point of view I seem to be doing better.

But it is now impossible for me to log 30 hours before the event is over, and if nothing else, the companies should make sure that their customers (all of them) get reasonable satisfaction/compensation for wasted time and money.

No it isn't. You can log on as much as necessary by sacrificing a little sleep maybe. It isn't even the 27th GMT/UTC, and the even ends Jan 1st 23:59 GMT/UTC, you got heaps of time. The company has no obligation to satisfy you or any other clients as I previously mentioned. You chose to use this time for Entropia, since that is no longer an option in your mind do something useful. Go outside, have a run, meet new people. Once again I say, TT your Ammo. That is your refund from FPC. The rest of your PED went to players. MA/FPC can not refund you that.

 

[Finnigan]

They are aware of the bug and are going to fix it on Monday ... and they extend the time by 24h.

Ok as a sevice company they suck .. both MA and FPC. If you launch an event like this (FPC) then you have some people on call to fix problems. But .. Did they test this ? No .. bad practice not testing. Maybe I could give them some pointers ... (hi hi .. I'll let them hire me, let them pay in advance and then I won't show up giving as an explanation that my services are "dynamic" lol) ...

Extend time by 24h .. good .. now I can actually get my 30h I would not have been able to get otherwise...

 

[Tandemphil]

only the people that actually caught the bug get the consolation prize?

That would seem fair to me, then the diploma killers don't get ridiculous luck, and for the most part you have to be able to kill a prowler or a stalker to get the bug, so that subset of the EU population has got to be fairly small.

players 1-24 able to kill a cornundacauda prowler or stalker that participated in the MM event and caught the bug by killing a 'cauda stalker or prowler all get a consolation prize.

Ideas develop over time and debate,... I think that is much more fair and reasonable than my original ideas of rewarding everyone and canceling the event.

I'll stay in this thread from here on out,.

 

[Sue]

I'll help you save a lot of ped:

since you're level 17 laser sniper, you have no chance to finish in the top 10. -

there will be several people using weapons that have twice the damage of what you can use.
there will be several people using teams that that will make it very hard for you to even find a mob at times.
unless you are scoring over 1000 points per hour, you won't place in the top 10.

I don't think there should be any form of compensation for something that was free to enter. You might have payed alot for your equipment - that is no ones concern but your own, maybe you should be demanding compensation from those you bought your guns and armour from.

Yes it's bugged - bummer for us all, not just you!
A statement was given that it will be fixed at the earliest time possible - that's reasonable.

 

[Ze-Tomb Raider]

I told you.
The client loader now has information about the bug and their solution.

 

[Skylarkbrocken]

I'll let them hire me, let them pay in advance and then I won't show up giving as an explanation that my services are "dynamic" lol) ...

That gave me a good laugh.

 

[Tandemphil]

lol props to finnigan,... reputation bumped !

 

[Sue]

thanks for the -rep, Tandemphil, very mature of you. why was it deserverd?

I see there's not much point in trying to help people here.

 

[chevrons]

you say MindArk when it is in fact First Planet Company (FPC) running this event.

That is very far from being an acceptable excuse for this.

FPC failed to test the code they had been given by MA.
Even worse, FPC failed to arrange coding support from MA for 32 hours after the start of the event.

And the solution FPC have come up with is not yet complete - they need to publish what they are going to do about people who have lost part of their 30 hours. OP may be a solo hunter who had no chance of winning, but there may be teams out there who have also been disadvantaged, and not just because of lost time, but because the team might have planned to be be online on Dec 26th, but not on Jan 1st.

In fact the people most affected by this are the people with most chance of winning - the serious teams will have been planning to kill Prowlers and Stalkers. This bug is going to cause debate even after the results are published.

To OP however, you may not see it now, but I think you will save more of your $100 than you realise. To hunt big Corns for 30 hours would have cost maybe 5 times that in ammo, and you could easily lose 20% of that, so your entire $100 would have gone.

 

[Apple]

thanks for the -rep, Tandemphil, very mature of you. why was it deserverd?

I see there's not much point in trying to help people here.

Don't worry, I gave you a +rep to counteract it.


I don't think FPC has been clear enough on how the "fix" is going to work.

Sure, anyone who avoids Prowlers and Stalkers will be fine, but what about us who accumulated points and are now stuck in the wrong category? Will the categories be fixed for those who are stuck, or will we have to start over?

 

[mastermesh]

bugs, bugs, and more bugs is what we see. MA and FPC , please, please, please make it an early new years resolution to fix the bugs, bring back old systems, and make all the bugs go bye bye.

 

[True Juan]

Wanted to post something useful, but I'm just laughing

Anyways, GL

 

[XeroX2]

I think you should listen t yourself, as this time I think you have been screwed.

lol yeah what he said.

 

[Ze-Tomb Raider]

That is very far from being an acceptable excuse for this.

FPC failed to test the code they had been given by MA.
Even worse, FPC failed to arrange coding support from MA for 32 hours after the start of the event.

And the solution FPC have come up with is not yet complete - they need to publish what they are going to do about people who have lost part of their 30 hours. OP may be a solo hunter who had no chance of winning, but there may be teams out there who have also been disadvantaged, and not just because of lost time, but because the team might have planned to be be online on Dec 26th, but not on Jan 1st.

In fact the people most affected by this are the people with most chance of winning - the serious teams will have been planning to kill Prowlers and Stalkers. This bug is going to cause debate even after the results are published.

To OP however, you may not see it now, but I think you will save more of your $100 than you realise. To hunt big Corns for 30 hours would have cost maybe 5 times that in ammo, and you could easily lose 20% of that, so your entire $100 would have gone.

You took what I said completely out of context.
I was merely correcting a minor error.

 

[Spitfire]

I think it is wrong that fpc will not be counting any of the bugged kills....that is the least they could do. They might as well be playing the song "Sucks to be YOU!" in the client loader for those of us who used up some of our time, ped, and ammo on the event. I for one, kept playing after the bug believeing that they would count the same way that they used to before this event was to be done as a quest. Quite frankly because of this I don't think I will be boycotting the event.
Perhaps I will check the dynamics on Rocktropia and spend my the majority of the ped I planned to spend on this event there instead.

 

[Spitfire]

I think it is wrong that fpc will not be counting any of the bugged kills....that is the least they could do. They might as well be playing the song "Sucks to be YOU!" in the client loader for those of us who used up some of our time, ped, and ammo on the event. I for one, kept playing after the bug believeing that they would count the same way that they used to before this event was to be done as a quest. Quite frankly because of this I don't think I will be boycotting the event.
Perhaps I will check the dynamics on Rocktropia and spend my the majority of the ped I planned to spend on this event there instead.

Please Omit Don't in the boycott section

 

[Ze-Tomb Raider]

I think it is wrong that fpc will not be counting any of the bugged kills....that is the least they could do. They might as well be playing the song "Sucks to be YOU!" in the client loader for those of us who used up some of our time, ped, and ammo on the event. I for one, kept playing after the bug believeing that they would count the same way that they used to before this event was to be done as a quest. Quite frankly because of this I don't think I will be boycotting the event.
Perhaps I will check the dynamics on Rocktropia and spend my the majority of the ped I planned to spend on this event there instead.

I believe it is the mission that is counting the kills and not FPC.
So it is not by choice that the kills aren't counted when you bug out to Cat.4.

 

[Sircus]

That hole timer thing seems to be a big roadbump for MM.

 

[Spitfire]

I believe it is the mission that is counting the kills and not FPC.
So it is not by choice that the kills aren't counted when you bug out to Cat.4.

Exactly my point fpc should whip out the old way of calculating.

 

[Skylarkbrocken]

We're essentially paying their salaries. You really want loads of them sitting at the computers manually counting the kills? I sure don't.

 

[Samehdi]

cancel???

I was one of the first people to notice the bug, within moments of MM actually starting- I had it bug reported by 25 minutes after the start- now I had invested SERIOUS time and money preparing for it- how much I am not gonna say but I will tell you that I had over 5 million rounds of ammo on me. Now I am of course kinda screwed. I understand that this is something that sometimes happens. I do not blame FPC or MA for these things. Even with all my expense and planning I only HOPED to make the top 10- I had no real confidence that this would happen. - and realistically neither should ANY of you! I have to work for the next 3 days at least- this is going to pretty much destroy my chances to do well, since I was counting on a big weekend to start it off. ALL KILLS COUNT FOR SKILLS AND IRON CHALLENGES REGARDLESS. So stop whining and deal.

 

[pipeboy]

the op is right on alot of points.. his suggestion of compensation is correct also. If i buy an airline ticket and something goes wrong on their end u get compensated.If i go to a movie and the projector breaks i get a refund or free passes .If it were a sweating contest it would have been free,if they gave us free guns amps and ammo and armor for the contest it would have been free . It was not free nor was the time and inconvience free but harder to measure. I have been playing maybe 6 months and i had no idea they left the game in which millions of dollars pass though daily to run on cruise control. that seems like a hacker or exploiters dream to me. No business that i would/will be party to should be unstaffed during business hours ever. Its a 24/7 operation if they don't want to staff they should just open the servers during business hours in sweden and shut em off when they go home. the bugged players need compensated fairly and the contested should be aborted in fairness to everyone. Im cashing out myself. i did not know this game wasn't monitored 24/7 and don't want to be a part anymore. its a shoddy and risky business practice and you all would be better served to find a place that respected its customers more.

 

[Spitfire]

We're essentially paying their salaries. You really want loads of them sitting at the computers manually counting the kills? I sure don't.

They had another way to calculate before the mission. Cat 1 is all the new customers. How many of those will decide to play less or on another planet? The salaries will be more if there is less to spread the cost around.