All auction bids are final? 60k bid in 1xx p balancing.

[Moderated: Removed off topic]

its such a shame that game provider cant protect you in such situation especially when you are playing game for 20 years. Many players do couple k mistakes and in those cases it would be normal to look the other way and not interfere but 6000$ mistake and ''we don't care about it'' policy is disgusting!
''all trades are final'' for all folks who dare to comment that, Imagine same thing happening to any of us?
There must be some reverse option, if they can do it with mining boxes, as they please they can intervene here likewise....again we don't talk about couple thousand mistake this was freaking 60 000 ped mistake of a worst case scenario that went to some john doe/possible alt
 
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Hello, I did the unfortunate bid.

The error came when I was usisng PIP (picture in picture) on my monitor and didn't really see what was going on, just going like it was with BO.
Then I contacted live support ingame and was advised to start a support case. The case was promptly closed with usuall "sorry can't do".

Yes, it seems all bids are final, because trade wasn't final at this stage. It finalized 1d9h hours later as per Mindark decision. Certainly was enough time to act, not that seller got the money in an instant like in other auction mistakes. And I don't think he expected such a bid and would be wronged by bid reversal.

Now I wait for seller to come online, but it seems he seldom plays the game. Maybe I will see some decency after all. Anyway, I will leave the game in near future. Thank you all for support. :)
 
Hello, I did the unfortunate bid.

The error came when I was usisng PIP (picture in picture) on my monitor and didn't really see what was going on, just going like it was with BO.
Then I contacted live support ingame and was advised to start a support case. The case was promptly closed with usuall "sorry can't do".

Yes, it seems all bids are final, because trade wasn't final at this stage. It finalized 1d9h hours later as per Mindark decision. Certainly was enough time to act, not that seller got the money in an instant like in other auction mistakes. And I don't think he expected such a bid and would be wronged by bid reversal.

Now I wait for seller to come online, but it seems he seldom plays the game. Maybe I will see some decency after all. Anyway, I will leave the game in near future. Thank you all for support. :)

All trades are final; some trade are just more final than others.

Sorry for your loss, have fun playing "am I famous enough" for MA to give your stuff back. Judging by account age that's less than likely, but who knows, miracles do happen.
 
Hello, I did the unfortunate bid.

The error came when I was usisng PIP (picture in picture) on my monitor and didn't really see what was going on, just going like it was with BO.
Then I contacted live support ingame and was advised to start a support case. The case was promptly closed with usuall "sorry can't do".

Yes, it seems all bids are final, because trade wasn't final at this stage. It finalized 1d9h hours later as per Mindark decision. Certainly was enough time to act, not that seller got the money in an instant like in other auction mistakes. And I don't think he expected such a bid and would be wronged by bid reversal.

Now I wait for seller to come online, but it seems he seldom plays the game. Maybe I will see some decency after all. Anyway, I will leave the game in near future. Thank you all for support. :)
May i suggest something.
Shit happens. But unless there are more/other reasons to leave, taking radical decisions in the heat of pressure of consecuences is never a good idea.
Just give it a little time before you start acting upon it.
 
Hello, I did the unfortunate bid.

The error came when I was usisng PIP (picture in picture) on my monitor and didn't really see what was going on, just going like it was with BO.
Then I contacted live support ingame and was advised to start a support case. The case was promptly closed with usuall "sorry can't do".

Yes, it seems all bids are final, because trade wasn't final at this stage. It finalized 1d9h hours later as per Mindark decision. Certainly was enough time to act, not that seller got the money in an instant like in other auction mistakes. And I don't think he expected such a bid and would be wronged by bid reversal.

Now I wait for seller to come online, but it seems he seldom plays the game. Maybe I will see some decency after all. Anyway, I will leave the game in near future. Thank you all for support. :)
I am glad that you reach out the community.This mistake can be made in few seconds without paying attention.In our lives we are doing mistakes by daily basis.If we want to improve our experience in Entropia Universe, both community(maybe someone knows the seller) and MA officials(as mediators) should get involved at least to find the seller for you to start a conversation with him since you didn't had the chance to find him online yet.
There is a precedent on forum that I have find and from what is wrote there officials were mediators. - 120k ped mistake
As an active player would be nice to see that our community and MA officials trying to help.

@My|MindArk
@Ludvig|MindArk
 
Hello, I did the unfortunate bid.

The error came when I was usisng PIP (picture in picture) on my monitor and didn't really see what was going on, just going like it was with BO.
Then I contacted live support ingame and was advised to start a support case. The case was promptly closed with usuall "sorry can't do".

Yes, it seems all bids are final, because trade wasn't final at this stage. It finalized 1d9h hours later as per Mindark decision. Certainly was enough time to act, not that seller got the money in an instant like in other auction mistakes. And I don't think he expected such a bid and would be wronged by bid reversal.

Now I wait for seller to come online, but it seems he seldom plays the game. Maybe I will see some decency after all. Anyway, I will leave the game in near future. Thank you all for support. :)
This is pure ridiculous. Since they actually can act and have recently for when players was trying to sell mats from mining strongboxes because of the exploit/bug.
I think it's in MA's best interest to cancel accidental bids as these ones, returning the fee automatically to seller. Tbh it's 2024, we should have the ability to cancel one of our bids if there was no higher bid after you and its within 30-60 minutes after your bid or something.
This hurts MA a lot more for potential future revenue because that player may simply withdraw it. @Ludvig|MindArk.
 
All trades are final; some trade are just more final than others.

Sorry for your loss, have fun playing "am I famous enough" for MA to give your stuff back. Judging by account age that's less than likely, but who knows, miracles do happen.
The player you quote as a noob cycles more in 1 session than you in all your ingame life...
 
Agree, Mindark should make it right. This is a life changing and game changing mistake. $6000 is NOTHING to sniff at for 99.999999% of players in the game or in real life.

It's 2024, we know the ability is there. EVERY OTHER GAME HAS WAYS TO RIGHT SMALL MISTAKES.

DO NOT BE LAZY OR NEGLIGENT WITH YOUR PLAYER BASE MINDARK.

The numbers are already dwindling :(
 
There are still weak aspects of the auction and auction orders. It sucks and I hope they do something or the seller steps up but in my own personal experience MA won't do anything. I will never forget "The buyer got a good deal" response from MA because of their weak auction order system that was and still is easily exploited if someone makes a mistake. MA missed out on multiple years of my entertainment dollars being spent in EU because of that response. It's water under the bridge to some extent I just know it will always be something that informs my decisions on recommending this game and continued participation.
 
There are still weak aspects of the auction and auction orders. It sucks and I hope they do something or the seller steps up but in my own personal experience MA won't do anything. I will never forget "The buyer got a good deal" response from MA because of their weak auction order system that was and still is easily exploited if someone makes a mistake. MA missed out on multiple years of my entertainment dollars being spent in EU because of that response. It's water under the bridge to some extent I just know it will always be something that informs my decisions on recommending this game and continued participation.
Since 2009, it never changed. Ui update made it even worse, if you are tired it is easy to make the mistake.

Wondering if share holders are aware of AI and UI shenanigans, waste of time and money.
 
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I remember scammers doing this in World of Warcraft. Putting insane bids for some cheap items on auction, hoping that people would accidently misclick and buy them for thousands of gold.

There should be some form of way to revoke such deals (in extreme cases) if they are obvious mistakes. @Ludvig|MindArk
Hope you will get your PED back Fiona!
 
MA recently found an error in the mining boxes and instantly froze peoples account to investigate.... the same should be done here.

It's the right thing to do.... and Fiona, I hope this ends well for you 🤞
 
Its just not nice nor right of Mindark to not help in this case, obvious faults like this shouldent go through. I hope you can contact the seller and maybe if you offer to pay him a very good price for the item, you can get a win-win situation.
 
MindArk can compensate the buyer out of pocket if they want to go above and beyond, but should not take PED from the seller without both parties' uncoerced consent. The way the auction is currently structured affords sellers an assurance, beginning at the time any X PED bid is placed, that they will receive at least X PED at the time the item is sold. The seller is free to plan accordingly and make further market and game play decisions based on this assurance. Reversing the transaction under the current system against the will of the seller would constitute the seller losing 60k PED undeservedly. The fact that the seller acquired the 60k PED recently is a sunk cost and of no economic consequence to this fact.

There is absolutely no reason this has to be the case, but it if is to change in favor of greater buyer protections, then it should be a visible and global change to the system (such as the permission for bids to be revoked up to 1 or 2 minutes after being placed, or even better, an Advanced Options section in the auction in which players may set, and alter at any time, individualized restrictions on their own auction actions, such as "don't bid more than [number field] PED on an item," "don't allocate more than [number field] PED total to all items I'm bidding on," "don't bid more than [number field] times [time period drop-down box]ly Market Value," etc.), not an ad hoc decision made by MindArk after the fact that they don't like a particular transaction.

I'd also have no problem with MindArk reversing the transaction if it was requested by both parties, in the event the parties just couldn't meet due to scheduling conflicts, etc., but MindArk should remain neutral and should probably not be the one to reach out and ask the parties if they desire such an arrangement, as this could be taken to be coercive given MindArk's power over accounts.
 
I remember scammers doing this in World of Warcraft. Putting insane bids for some cheap items on auction, hoping that people would accidently misclick and buy them for thousands of gold.

There should be some form of way to revoke such deals (in extreme cases) if they are obvious mistakes. @Ludvig|MindArk
Hope you will get your PED back Fiona!

This still happens. Wow Forums were just talking about this the other day!
 
@Fiona Madonna I really hope the seller refunds you. If I was a gambling man I would not bet on MindArk reversing it :(

In before :locked: or deletion.
 
MindArk can compensate the buyer out of pocket if they want to go above and beyond, but should not take PED from the seller without both parties' uncoerced consent. The way the auction is currently structured affords sellers an assurance, beginning at the time any X PED bid is placed, that they will receive at least X PED at the time the item is sold. The seller is free to plan accordingly and make further market and game play decisions based on this assurance. Reversing the transaction under the current system against the will of the seller would constitute the seller losing 60k PED undeservedly. The fact that the seller acquired the 60k PED recently is a sunk cost and of no economic consequence to this fact.

There is absolutely no reason this has to be the case, but it if is to change in favor of greater buyer protections, then it should be a visible and global change to the system (such as the permission for bids to be revoked up to 1 or 2 minutes after being placed, or even better, an Advanced Options section in the auction in which players may set, and alter at any time, individualized restrictions on their own auction actions, such as "don't bid more than [number field] PED on an item," "don't allocate more than [number field] PED total to all items I'm bidding on," "don't bid more than [number field] times [time period drop-down box]ly Market Value," etc.), not an ad hoc decision made by MindArk after the fact that they don't like a particular transaction.

I'd also have no problem with MindArk reversing the transaction if it was requested by both parties, in the event the parties just couldn't meet due to scheduling conflicts, etc., but MindArk should remain neutral and should probably not be the one to reach out and ask the parties if they desire such an arrangement, as this could be taken to be coercive given MindArk's power over accounts.
Normally yes but in this particular case of an obvious mistake in a huge amount of cash plus being time left on auction when support case sent in... not to mention for 1 of the biggest contributors to the economy it would be straight stupid to not fix it ... the guy selling 10 dollars of stuff will clearly understand or he can f*ck off lol ... I know I would understand as the seller
 
If I was a gambling man I would not bet on MindArk reversing it :(
How many gambling men (and women) will stop in disgust if MA don't reverse it?

And also this is a case that was recognised well before the end and reported it seems. To not act, even without the other party agreeing, is not ok, in my opinion. It should be clear I'd think if the seller doesn't agree, that he/she is agreeing to profit from a potential 'exploit' in MA's AH system, even if completely unintended. If I undertood correctly the buyer simply entered a massive sum for something without a buyout?
 
It would be cool if the Auctioneer worked more similar to how eBay works. You can put in your max bid on eBay, but it will only bid up as other people bid. It doesn't immediately increase the current bid to your max bid like Entropia does. Perhaps that's only how eBay works in the USA though. Worldwide eBay might be different.
 
I dont want to defend person who made that auction and i hope he will have decency to return 60k to Fiona. But he didnt made a scamming auction. There was no BO set and Fiona just tried to outbid previous person by 1 ped but missclicked the arrows.
 
Like... can you stop antagonizing the seller? It was a bid only listing. It wasnt a scam bait or anything.
Apparently this person didnt even log into the game yet, at least to tune in to whats going on. You dont even know what he/she is going to say about it.

You were bitching about "give us strict rules" just a week ago, about mining boxes. Now you bitch to brake those same rules. And you blame MA in both cases. Wtf?

Lets just wait and see how it goes first. In MAs best interest to mediate this situation, which i assume they will try to (because it already happened with AUDs before).
 
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