FYI: AMA Format & Guidelines

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Members can submit one question thread in this AMA sub-forum before the submission deadline listed below.

During the submission period, thread replies are disabled. Once the video responses are published, thread replies will be enabled so that discussions can be held by the community in response to the answers provided, and so that the MindArk team can potentially address follow up questions.

  • Submission Deadline: Wednesday, Oct. 28, 2020, 17:00 UTC

MindArk Participants
  • Henrik Nel - Chief Executive Officer
  • Magnus Eriksson - Chief Operating Officer
  • Dennis Antonsson - Entropia Universe Product Owner
  • Justin Sorrell - Planet Calypso Product Owner
  • Magnus Ryme - Lead Developer
  • Mathias Gustavsson - Marketing Manager
  • My Antonsson - Community Relations Manager
  • Robert Persson - Sound Designer / Musical Composer
  • Sally - Balancing Manager
  • Hank - Junior Level Designer
  • Jennefer Lind - Technical Game Designer
  • Andreu Ramírez - Senior Software Engineer

AMA Question Guidelines

DO

  • Post questions that are clear and concise.
  • Post questions that are directly related to Entropia Universe or MindArk.
  • Post questions in a mature and polite manner.
  • Post questions that MindArk representatives can reasonably be expected to be able to answer on a public internet forum.
______________________________________________

DO NOT
  • Post more than one question thread, or creature multiple forum accounts to bypass the limit.
  • Post requests for in-game support, or questions relating to open support cases, account bans, etc.
  • Post questions directly related to internal Entropia Universe balancing mechanics (e.g. 'Why is my loot so bad?!' or 'When will more of xxxx start dropping?' etc.).
  • Post questions directly related to specific Entropia Universe avatars or societies.
  • Post rhetorical and/or loaded questions whose only purpose is to promote a particular response or viewpoint.
  • Post questions whose content is defamatory or slanderous to MindArk or to any of MindArk's affiliates, employees, or planet partners.
  • Post questions or content in violation of the Entropia Universe EULA or TOU.
______________________________________________

NOTES
  • Any questions not adhering to the above guidelines will be removed from the AMA sub-forum and will not receive a response.
  • Question threads for duplicate or very similar topics may be merged.
  • Due to time constraints, there is no guarantee that the MindArk team will be able to answer every question posted. However, we will do our best to cover as many questions and topics as possible.
  • Questions that require a more in-depth or detailed response may receive a supplemental response in text format, and/or may not appear in the video.
 
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