VmaX
Old Alpha
- Joined
- Feb 5, 2005
- Posts
- 996
- Location
- Dutchland
- Society
- SUF
- Avatar Name
- One of Nine
Someone told me I could get a free buggy when I used Neteller.com to deposit into EU.
I was in need of Peds so I thought "why not"
I opened a Neteller account, deposited €100 into my newly openend Neteller account and form Entropia I transfered the largest part to my avatar.
So far no problem, I even received a buggy for that. peachy.
I recomended it to my GF so I could get a bonus into my Neteller account for recomending their service to a friend.
My GF also created an account deposited money to Neteller and transfered it to her avatar.
So far we where still happy campers.
Until I wanted to open my neteller.com account agian to see what money was left to transfer to my avatar and if I already recieved my "friendbonus".
To my surprise my Neteller account was suspended due to security reasons? .. The very same day I openend It ? wtf?
I checked my mail: "Your account has been suspended due to security reasons"
I send them an email> response: We will not help you in mail "we do not support your email adress" wtf?
I Went to the website, filled in a suport case: No respons in 12 hours.
Now I found my account on Neteller.com says : "Your password has been blocked"
...
My GF got home and I told her the story and she checked her account. what ya think? blocked and in her mail a request to send them a copy of her phonebill top verify who she is
I mean.. what the fuck?
Im an IT professional, I know my network and PC's are free of trojans and other shit so theres no problem. The problem is Neteller who uses insane procedures and security measures.
I googled on Neteller and found dozens of people with the same experiences. Sometimes it seems to work well but many, many people lost money due to blocked accounts and legal procedures against them.
I am still waiting on respons on my support case. BUt in the meantime Im not a happy customer and I will not advice to use this system.
Ill report here if I know more
But my advice for now is DO NOT USE NETELLER!
-----------------------------------
Ok.. Update: After 24 hours I get a reply; I have to add my phone number (which I did twice already in the application) so they will call me for verifying if I am who I say. (which will cost me international phone charges on my mobile)
They have called me imediatly after adding my phonenumber again. They asked me several security questions and reopened my account.
On my question why my GF and me where blocked they confirmed it was a 1 IP address policy. But when provided prove we where 2 people they could allow 1 IP address.
Conclusion:
They are no scammers, but merely an oversecure overburocratic firm. Maybe its because they work a lot on the gamblig platform they are more of a target for real scammers and feel they need this paranoïd security.
On he bright side: I got my Neteller buggy and all works again
So, if you want to use Neteller it seems save, but beware you could end up in a security trap
I was in need of Peds so I thought "why not"
I opened a Neteller account, deposited €100 into my newly openend Neteller account and form Entropia I transfered the largest part to my avatar.
So far no problem, I even received a buggy for that. peachy.
I recomended it to my GF so I could get a bonus into my Neteller account for recomending their service to a friend.
My GF also created an account deposited money to Neteller and transfered it to her avatar.
So far we where still happy campers.
Until I wanted to open my neteller.com account agian to see what money was left to transfer to my avatar and if I already recieved my "friendbonus".
To my surprise my Neteller account was suspended due to security reasons? .. The very same day I openend It ? wtf?
I checked my mail: "Your account has been suspended due to security reasons"
I send them an email> response: We will not help you in mail "we do not support your email adress" wtf?
I Went to the website, filled in a suport case: No respons in 12 hours.
Now I found my account on Neteller.com says : "Your password has been blocked"
...
My GF got home and I told her the story and she checked her account. what ya think? blocked and in her mail a request to send them a copy of her phonebill top verify who she is
I mean.. what the fuck?
Im an IT professional, I know my network and PC's are free of trojans and other shit so theres no problem. The problem is Neteller who uses insane procedures and security measures.
I googled on Neteller and found dozens of people with the same experiences. Sometimes it seems to work well but many, many people lost money due to blocked accounts and legal procedures against them.
I am still waiting on respons on my support case. BUt in the meantime Im not a happy customer and I will not advice to use this system.
Ill report here if I know more
But my advice for now is DO NOT USE NETELLER!
-----------------------------------
Ok.. Update: After 24 hours I get a reply; I have to add my phone number (which I did twice already in the application) so they will call me for verifying if I am who I say. (which will cost me international phone charges on my mobile)
They have called me imediatly after adding my phonenumber again. They asked me several security questions and reopened my account.
On my question why my GF and me where blocked they confirmed it was a 1 IP address policy. But when provided prove we where 2 people they could allow 1 IP address.
Conclusion:
They are no scammers, but merely an oversecure overburocratic firm. Maybe its because they work a lot on the gamblig platform they are more of a target for real scammers and feel they need this paranoïd security.
On he bright side: I got my Neteller buggy and all works again
So, if you want to use Neteller it seems save, but beware you could end up in a security trap
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