Help: Gold card resync

[romijo]

Got disconnected and suddenly gold card was not syncd, I can't login to make a support case, I sent an email with two new codes, how long until they fix it usually ? Any help appreciated

 

[Ace Flyster]

1 to 2 days, took them 1.5 days to fix it for me.

Go via support on the website, you can log into support with out gold card, to send a support case directly from your account.

https://account.entropiauniverse.com/support-faq/?ccode=euweb

Rgds

Ace