How to communicate with Mindark?

[Contract CH Hunter]

it's frustrating make support cases especialy detailed ones and post them to PCF when one knows what to expect from them.

i have list of bugs i have encountered that still holds +20 things unreported due to my time limitations.

Every minute i spend doing that is away from my hobby hunting or chatting with friends, RL, not mention cycling.

I know my cycle amount seem's laughable to some but still i am motivated to grow ingame, learn and liked to see EU to blossom in it's full potential.

 

[Wingpool]

Entropia Universe 18.9.2 Release Notes

Fixes Shifter Codex Challenge and Space Pirate Codex Challenge now provide Meta Attribute Challenge progress Fixed positions of some objects related to the Calypso mission “Crash ‘n’ Smash” that had become unreachable Redulite ore no longer counts as a rare item Removed tree from inside the...

www.planetcalypsoforum.com

That was when they fixed it.

I read that and understood "fixing a stacking issue" as stacking no longer being possible. How does fixing a stacking issue result in quality rating going down? To me this is not the same and is a different issue.

 

[The Mind]

I read that and understood "fixing a stacking issue" as stacking no longer being possible. How does fixing a stacking issue result in quality rating going down? To me this is not the same and is a different issue.

Because that QR was not acquired legitimately, but thru stacking (bug). Thats why fixing includes removing any QR gained that way.
They did not purge it to QR1 tho. It went to QR10, and its where it should be, without the bug.

 

[Wingpool]

Because that QR was not acquired legitimately, but thru stacking (bug). Thats why fixing includes removing any QR gained that way.
They did not purge it to QR1 tho. It went to QR10, and its where it should be, without the bug.

This is the first time I see it mentioned that mindark purged the blueprint down to QR10.

Question to Mindark. Was this communicated by you somewhere? Where and when? Thank you.

 

[The Mind]

This is the first time I see it mentioned that mindark purged the blueprint down to QR10.

Question to Mindark. Was this communicated by you somewhere? Where and when? Thank you.

Back in January, I logged in to find a small portion of my total item value missing. Specifically, one of my unlimited blueprints had been downgraded from 100 quality rating down to 10 quality rating.

Im not sure if you are trolling at this point. Ill leave it here. Peace.

 

[Wingpool]

Im not sure if you are trolling at this point. Ill leave it here.

You are right. I could have been more accurate in my wording.

I experienced first hand my recycle scrip QR being purged from 100 down to 10 over 9 months ago without seeing an adequate explanation for it. In that time I have not seen anyone else mention this purging at all, whether it is another player or mindark employee.

Happy?

So what did I do? I reported it to support. Seems logical, right? As I observed myself to be the only one with this problem. What did support do? Nothing. Completely ignored me for over 9 months on this and other cases.

And here we are over 9 months later.

 

[Wingpool]

This is the first time I see it mentioned that mindark purged the blueprint down to QR10.

Question to Mindark. Was this communicated by you somewhere? Where and when? Thank you.

The question to Mindark still stands. Was this communicated by you somewhere? Where and when?

 

[Wingpool]

Its not clear to me if something is being done behind the scenes or will be done behind the scenes about this. Nevertheless, something to ponder.

The stacking issue passed from MA development environment to the live game. Why?

It took full two days for MA to publicly call out the stacking as an issue. Why?

The QR rating purging was never (until proven otherwise) communicated by Mindark. Why?

The silent treatment that followed. Why?


Just want to point out that the silent treatment is a form of abuse.


Maybe something will come out of this, maybe not. We will see, or maybe not. To be determined...