Info: last years Merry Mayhem Bug still exist!!!!!

Grave Digger

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MH Grave Digger
So why does this stupid bug still exist???......

I had ~ 15.8k points before i've looted a 5k Glorious at 7:24 am and after i've looted it, i've got a ERROR Message right in the middle of my screen ( to bad i didnt made a screenshot ).
It didnt count at all torwards my scores.

Last year the same Bug did exist and i've lost a couple of points in the Event.

All what MA said in the last year support was: "sorry we couldnt found anything strange and everything works fine"
further
" we have no reports of such occurrences" ( but lots of peoples expirienced same Bug last year):wise::wise::wise:

I have the Points in my Inventory, i have counted them, i have got a rare loot Global and i have the proof for it on Entropia Tracker... But i dont have the Points counting in my Mission (again!!!)
and 5k Points missing hurts like hell

I guess my new support case will be senseless and i will get same stupid answer as last year!!!

At least you guys do know now the bug still exist and you should be carefull if u seriously participate in this Event for winning something!!!

regards

Grave Digger
 

Eli

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Elissia Eli Talor
If you have the 2016 stars and it adds up to a total that's wrong in your mission, and it also shows on globals and tracker, than I would assume you have plenty of info to make them a case with evidence...:scratch2:
 

SnowLeopard

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The error occurs when you have looted more than your quota of rare stars.
 

Mac

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Mannanan Mac y Lir
Mayham Star - Glorious Unexpected Error Code:36

Did MA resolve the issue for you Grave?

I just got the same error, support case sent.

 

Mac

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Support Update

Thanks for the fast response Hank!

On 2016-12-23 11:19:07 SUPPORT replied:
Hi Mac,

Thank you for contacting us.

We apologize for the inconvenience.

The missing points will be added manually at the end of the event.

Thank you for understanding.

Do not close this case.

Kind regards,
Hank | Entropia Universe Support
 

Grave Digger

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Thats pretty nice for you :)

They just send Questions, since this i got no Answer from MA.
Not even if they add points at the end of event or not.
 

Mac

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Thats pretty nice for you :)

They just send Questions, since this i got no Answer from MA.
Not even if they add points at the end of event or not.

Did you send a new support case for this recent occurrence?
 
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