good idea, then we can put likes on mobs and chatsWhy don't MA sells entire Entropia Universe game to some very big company who has finances to manage this game. No other platform in the world is like this advanced and could be great if this game gets sold to some very big company like Facebook.
I thought it may be of interest to give fuller details for those who may need to replace their Gold Card.I've raised a support case about Card Reader on 30 September and received a reply from Support on 4th October.
I dont think it is to do with deposits, it maybe to do with complexity and category chosen. Exploits for example need detailed in-game knowledge, which support staff may not have access to.Maybe it has something to do with deposits. I always gotten the first reply in 48 hrs. Total cases 3.
But the second replys or problem solutions have taken around 720 hrs. Thats 30 days.
You are not alone , i never got compensated for the glorious mayhem star i looted wich didn't gave me any points or the UL ammo reward. My support case is still not awnserd.They still didn't answer to me in case of points counting error in last year merry mayhem...
Well, they got a support case unseen from me for over 3 months now. I know for a fact it has cost them at least 300 usd in deposits from me now .....You are not alone , i never got compensated for the glorious mayhem star i looted wich didn't gave me any points or the UL ammo reward. My support case is still not awnserd.
All i can say is that unresolved support cases cost them trust and money.
When I logged in yesterday I found out that both of my cases got answered and fixed. Great work to whoever treated them (unlike previous answers to support cases these weren't signed so don't know who treated them).I have 2 support cases opened, one is from a year or so ago. The other one is maybe 2 months. Still nothing..