Oh Wtf!!!

Static173

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yea, wtf heres the story and this is what i sent to support aswell.

Hi, i ran into a problem while mining, i dropped a probe and found a "significant XVI" deposit and when i went to claim it i got some error message saying "the resource is inaccessible and cannot be excavated". im not demanding compensation for this, Cause i know i wont get it. but i would like to know a reason for this, this was a "HOF" size deposit and i dont see a reason as to why this would happen or should happen for that matter. if u can shed any light on this id be thankful. thank you

any thoughts?
 
I'm sure at some point MA said something along the lines of "in real life miners sometimes cannot access the resources they find due to geological problems so consider this as if it was one of those". The biggest find I ever made was inside a building that I just couldnt slide into. Spent an hour or so trying. Its the only claim I've never mined :(
 
It happens when the deposit is somewhere like in a wall, or under water..happened to me too, sometimes you just cant mine where the minerals are.....Sorry to hear about your loss, it pissed me off too :mad:
 
thanks for the response, but i wasnt near any buildings or anything. I was in a plain field, on land nothing around! kinda upset :mad:
 
That really SUCKS! :mad:

I've lost many smaller no global-hof claims... IMO ... Next time click that button and take an SS if you are near a wall ,building or other item ... and then i think with an appropriate SS and explanation you can have it back .. :)
 
levithanikos said:
That really SUCKS! :mad:

I've lost many smaller no global-hof claims... IMO ... Next time click that button and take an SS if you are near a wall ,building or other item ... and then i think with an appropriate SS and explanation you can have it back .. :)

been discussed before, and MA wont give compensation regardless, MA is perfect and does not make mistakes remember? if u get screwed they could care less, of course unless its during LG :wise:
 
happend to a lot of ppl by now ... had same problem once but it was a poor or something not so important ... but a signifiant ? wow ... that has to hurt ... like 150 peds lost
 
Now that sucks big time :mad:

Write support case anyway...
 
Tzest0s said:
happend to a lot of ppl by now ... had same problem once but it was a poor or something not so important ... but a signifiant ? wow ... that has to hurt ... like 150 peds lost


That`s more than 150 ped...anyways, as Cormick said, write a support case :wise:
 
did try a 2nd bomb/probe?

does suck though...I once got a sizable, got to claimspot and got a reading "this claim is already claimed by someone else" type message...it was out in nowhere land and no other claims anywhere...I just figured it was "saved" for someone else other than me :rolleyes:
 
I hate this type of stuff.. compensation in these cases should always be given.. You get teased with a nice claim then can't actually extract it, these experiences put a real downer on playing. Can't believe the crap about "In real life blah blah blah.. geological conditions ".

MA should change policy. In the short-term all players would be happier and in the long term MA gets it all back any way...

A little goodwill goes a long way.

VV
 
Do you remember that guy that got a tower,but then a message its claimed by someone else?

That hurts :mad:
 
zajebani said:
Do you remember that guy that got a tower,but then a message its claimed by someone else?

That hurts :mad:

Whooahh.. that's serious.. alot of players would quit because of that..
I understand the positon that Ma's policy is not to provide compensation in these cases.

Can some one tell me why this is the case? And not some rubbish about "geological conditions" ?

VV
 
Well,i'm sorry to say this but according to pewiki, a significant XVI goes from 205 to 288 peds :bomb: Damn sucking error that,if it was with me...well i guess i just would lose my head and fuck the keyboard with so much angry on me... :banghead: Sorry to hear that,hope soon u get 2 significant x10 ( instead a 205 to 288,a 2005 to 2088) :) go for it,show MA u'r stronger than them :thumbup: since is a big lost and could give reason for a gratz ckick,i will give u +rep next time u will got more luck m8 :)
 
Static173 said:
im not demanding compensation for this, Cause i know i wont get it.

Static, sorry to hear about this, what a terrible feeling that must be!

However, I have to disagree with the way you approached your support case. WHY shouldn't you demand compensation for it? The fact you "know you won't get it" is not good enough IMO. MindArk get away with this stuff all the time, and why should you make their lives any less hard by not expecting compensation. Sure, they weasel their way out of it by using the EULA, but even still you have to give them hell about it. You said yourself that you wasted another 3 probes double-checking that you definitely couldn't get the resource!

I think the principal of the thing is totally one-sided. We're expected to report any 'exploits' straight away (notice they fix those VERY quickly), yet anything which affects us is ignored completely in most cases!

They can't rest on their laurels in cases like this.. that loot was yours, and a bug stopped you getting it. EXPECT good service.. this is not too much to ask!
 
Mathayus said:
Well,i'm sorry to say this but according to pewiki, a significant XVI goes from 205 to 288 peds :bomb: Damn sucking error that,if it was with me...well i guess i just would lose my head and fuck the keyboard with so much angry on me... :banghead: Sorry to hear that,hope soon u get 2 significant x10 ( instead a 205 to 288,a 2005 to 2088) :) go for it,show MA u'r stronger than them :thumbup: since is a big lost and could give reason for a gratz ckick,i will give u +rep next time u will got more luck m8 :)
oh well either pewiki is wrong or deposits are getting smaller ... my last mining global was signifiant blaus and it was only 157 , it was on TI so tax is something like 5% ... so not even close to 205 even with taxes
 
well,i even printed that page with deposit sizes and respective worth and always got right,well,i guess i never had a global/hof in a tax area,so always right,even i have checked when i come see the hof page in EF and always checked the worths are correct.. well,can always be one or other wrong,but most times is correct :)
 
Virtual mining is not like real mining at all. There are no real resources under the map, just like in hunting there are no real loot hidden inside a mob.

It seems obvious that if you tried twice more to claim a resource in the same area, that the deposit was either never there, or that deposits of that size do not remain in the same spot until they are claimed.

I have lost claims that I simply forgot all about and went back the next day and re-claimed. There may have been a bug in the messaging system that reported on your detector the type and size of the claim, because if it was really there, then you would have detected it again the second time you prospected in that area.

I have had claim rods pop up inside trees or rocks where they could not be claimed. MA has enough reason to not pay up for these claims since the placement of resources is random (or must be random) and/or they can't control where each and every resource might end up on the map. Although it's hard to imagine there would be possible hundreds of unclaimed resources under the cities that miners simply cannot detect.

In this case some glitch in the system either reported a claim that wasn't there or reported a claim just before it disappeared. Fruit disappears behind me all the time, sometime you can walk back and it will re-appear again, most times it's gone forever.

Do you think that resources and maybe even loot only come to an area or a certain mob when the player's very presence in that area activates it?
 
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sndlwood said:
Virtual mining is not like real mining at all. There are no real resources under the map, just like in hunting there are no real loot hidden inside a mob.

It seems obvious that if you tried twice more to claim a resource in the same area, that the deposit was either never there, or that deposits of that size do not remain in the same spot until they are claimed.

I have lost claims that I simply forgot all about and went back the next day and re-claimed. There may have been a bug in the messaging system that reported on your detector the type and size of the claim, because if it was really there, then you would have detected it again the second time you prospected in that area.

I have had claim rods pop up inside trees or rocks where they could not be claimed. MA has enough reason to not pay up for these claims since the placement of resources is random (or must be random) and/or they can't control where each and every resource might end up on the map. Although it's hard to imagine there would be possible hundreds of unclaimed resources under the cities that miners simply cannot detect.

In this case some glitch in the system either reported a claim that wasn't there or reported a claim just before it disappeared. Fruit disappears behind me all the time, sometime you can walk back and it will re-appear again, most times it's gone forever.

Do you thing resources and maybe even loot only come to that area or that mob when the players very presence activates it?


Stop asskissing please. Just immagine...you hit something and can`t claim it (because various reasons)...IRL people found a way to drill for oil at BIG distances underground...and you tell me because resources are random i get on my detector that is claimed by someone else?same thing for resource innaccesible...wait..it`s under a rock...you must be shitting me...In PE we waste bots bigger than hell...battle fierce creatures and can`t claim some shit...

now if you don`t mind...i`ve got some peds to feed the mining loot-pool...seesh...get a life...
 
Panther said:
Stop asskissing please....seesh...get a life...

I hardly think my constructive post required so harsh a reply. When you know very well that the program is imperfect why on earth would you expect it to operate perfectly? Furthermore, you fail to realize the point of my comment, which is obvious; there was no resource. If there had been a resource the detector would have located it on the second bomb.

We either have, by some malfunction of the program a claim message that was not accurate or a claim that disappears. Players should be aware that either eventuality is possible, rather than support the notion that MA is purposely out to scam players.

it's not ass-kissing to state the obvious.
 
sndlwood said:
I hardly think my constructive post required so harsh a reply. When you know very well that the program is imperfect why on earth would you expect it to operate perfectly? Furthermore, you fail to realize the point of my comment, which is obvious; there was no resource. If there had been a resource the detector would have located it on the second bomb.

We either have, by some malfunction of the program a claim message that was not accurate or a claim that disappears. Players should be aware that either eventuality is possible, rather than support the notion that MA is purposely out to scam players.

it's not ass-kissing to state the obvious.


My point exactly:you`re missing the point...your constructive post did squat...I don`t care there were no resources...that`s not the thing...this way i don`t have to trust my finder...and when i get a find, instead of claiming it i would start to wonder.."wait, if it`s a fake"...

The whole point is: someone (and not only him) lost a valuable resource and people are pissed off when this happens...especially when this comes after heavy ped-losses..

and sorry if my bad language offended you

My 2 pecs (seems MA thinks that`s what i`m all worth)
 
I would be pissed off too...and I would submit a support claim, in vain. There are times when, from our point of view, we are being cheated out of something that we feel must be ours. Should you trust your detector 100% or anything in PE for that matter? I don't think so...Mine seems to work 99% of the time, but lag and low system memory do crazy things to computer programs. If those crazy things were working in our favour and let's say the detector said the claim was tiny and it turned out to be great there would be no post here or support claim would there.

MA does not want to open the door where they have to start making payments on every flaw or inconsistancy in the game, perhaps they think that in general they give away enough free stuff so why complain about the few little things that don't get claimed. Suck it up! That's life, get over it. Live and learn. The guy lost 18 bucks, I made that in the time it took me to type this post. :silly2:
 
sndlwood said:
MA does not want to open the door where they have to start making payments on every flaw or inconsistancy in the game, perhaps they think that in general they give away enough free stuff so why complain about the few little things that don't get claimed. Suck it up! That's life, get over it. Live and learn. The guy lost 18 bucks, I made that in the time it took me to type this post. :silly2:

Okay if this was another business.....say a casino. You put in your nickel and pull the lever and all cherries comes up and you win the $20 prize. However, the coins don't come out. The casino says "sorry the machine doesn't work right...better luck next time". How do you think that will fly? Nah...I don't think it would fly either.

Don't like the casino example (which I think is the most applicable)? Try this....

You pay an agency to provide software for your agency to track all your billing. Then one day you click on the button to submit a certain bill for payment and then all of the sudden the bill for $20 disappears! You complain to the company and they say "sorry the software isn't perfect, but even though this bill disappeared and you're out this $20 forever we are not going to reimburse you." How do you think that would go over? I don't think it would go over.

This is the point that I think some people don't grasp because this is a video game. We are CUSTOMERS! When you own/run a business and you screw up due to WHATEVER reason and this screw up is at the expense of the CUSTOMER than the company NEEDS to make up for that. Plain and simple. If MA wants to hide behind the EULA that's great, BUT I don't think that the EULA is going to save them when they are not responsive to their CUSTOMERS and their CUSTOMERS start leaving OR when enough people that are really angry and have had enough losses take them to court.

Don't get me wrong. I LOVE this game, BUT when the company doesn't care about their CUSTOMERS then bad things will happen in the long run. Wait till another agency comes out and makes another virtual universe like this??? I think that there will be a lot of dissatisfied MA CUSTOMERS that will probably give this new agency/game a shot.
 
Noggin said:
Static, sorry to hear about this, what a terrible feeling that must be!

However, I have to disagree with the way you approached your support case. WHY shouldn't you demand compensation for it? The fact you "know you won't get it" is not good enough IMO. MindArk get away with this stuff all the time, and why should you make their lives any less hard by not expecting compensation. Sure, they weasel their way out of it by using the EULA, but even still you have to give them hell about it. You said yourself that you wasted another 3 probes double-checking that you definitely couldn't get the resource!

I think the principal of the thing is totally one-sided. We're expected to report any 'exploits' straight away (notice they fix those VERY quickly), yet anything which affects us is ignored completely in most cases!

They can't rest on their laurels in cases like this.. that loot was yours, and a bug stopped you getting it. EXPECT good service.. this is not too much to ask!

I understand your opinion and respect it very much Nogiin, especially taking into consideration recent events concerning your avatar. I dont however totally agree with you. Compensation in games for bugs is an issue that appears in most games. Due to the enormous size of these games, its simply not doable to investigate and compensate each and every bug. Minsark seems to only compensate when players are in fact affected in a rather large way. For example the landgrap and the things eaten by the TT issue.

While this might not be totally consistent and fair, it is however workable. I dont know how big MA's support department really is but im pretty sure you dont have 100's of npeople working there.

What i would like is a clear set of rules as to when a claim gets investigated. Something like if you got screwed under 100PED's too bad. If you got screwed over 100PED, we are gonna look at it

with regards


Arithon Blackblood
 
I believe they should give some sort of compensation for this no matter what. Yes it may be buggy but this is not the player's fault, and considering we are using real money, bugs like these should not exist. Some days i log in and I so much get the feeling that PE should be in beta phase :mad:
I got the 'inaccessable' message a couple of days ago on a poor deposit, I was also in an open field but I was still able to claim and excavate it :confused:
Im sorry for your loss and hope it doesnt happen again to you or anyone else. Stick at it, im sure you will find another one.
 
A similar thing happened to me. I found a sizable XI and was unable to mine it because of an invisible obstacle around it. I could clearly see the claim rod, but was unable to approach it from any direction. I tried everyting (jumping, running, cursing, logging, etc), but eventually the time elapsed and the claim was gone.

I feel your pain.
 
this is just great..i mean if some1 makes use of a bug,they block the account cause that's like if we were "stealing" money from them...but if we found a deposit and can't claim it due to theyr bugs,we can't be compensated... It's just typical from MA.. we got the work to find the deposits and just because of a bug they don't care,since it's less money we take from them... bahhhh! :bomb:
 
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