Question: PEAuction - No longer being updated ?

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Serica

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The latest data I can see on PEAuction is nearly a week old now (Feb 9).

I noticed Smoothee sold the site to Rotrap, but understood it would continue to be maintained.

Several other sites (Entropedia, Chipping Optimiser, Bobthebuilder etc) rely on PEAuction for pricing data, and this tends to make their information less reliable also.

Can anyone shed some light on what is now happening with PEAuction ?
 
Seems that data dies @ February 09th 2010

R.I.P

Geez, kinda nice site and all, and seems to be messed up...
 
Wonder if forum was included in this trade.

ATM. I'm trying to reach Smoothee via PEAuction forum.
 
It's possible its just a technical hiccup, with transfer of servers etc, but it would be helpful if we knew when to expect fresh data to be recorded.
 
It's possible its just a technical hiccup, with transfer of servers etc, but it would be helpful if we knew when to expect fresh data to be recorded.

Well, something similar happened before. Last time it was caused by change in MA auction feed. This may be the issue. Anyway, I think now it's up to new owner to edit script responsible for gathering and processing auction data.
 
Seems that data dies @ February 09th 2010

R.I.P

Geez, kinda nice site and all, and seems to be messed up...

Need more details then 'seems to be messed up' to look into anything.


It's possible its just a technical hiccup, with transfer of servers etc, but it would be helpful if we knew when to expect fresh data to be recorded.

It was transfed at the start of the month and seemed to be working fine at the time.

It would be helpful if people report glitches on the forums over there. I would not have known to look into anything till VanBuren alerted me to this thread. You seem to want to be informed, yet failed to inform us, which would have gotten the issue corrected much more quickly.

Well, something similar happened before. Last time it was caused by change in MA auction feed. This may be the issue. Anyway, I think now it's up to new owner to edit script responsible for gathering and processing auction data.

Yeah, looks to be a change on the MA end. Also all errors are set to goto /dev/nul it seems. Adding to todo list, more robust error checking to this part of site.
 
Rotrap said:
It would be helpful if people report glitches on the forums over there. I would not have known to look into anything till VanBuren alerted me to this thread. You seem to want to be informed, yet failed to inform us, which would have gotten the issue corrected much more quickly.

I'm not registered on the forum there, I am registered here.

I figured SOMEONE here would have a way to contact you, if you failed to see this thread yourself.
(And my thanks to VanBuren for doing so)

Til now, Smoothee maintained a thread here on EF for reporting of issues concerning PEAuction, however naturally that thread is now closed.

You may wish to create and monitor your own thread here, as most other people who own EU info sites seem to do.
 
Entropia Forum is good place to create such a topic but on the other hand it is to heavily censored. I can't use name of forum which is part of PEAuction without being censored! It's hard to maintain such a topic if one can't name his forum directly.

I think this word may be stil censored: !!!!!!!!


As you can see it still is censored
 
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Entropia Forum is good place to create such a topic but on the other hand it is to heavily censored. I can't use name of forum which is part of PEAuction without being censored! It's hard to maintain such a topic if one can't name his forum directly.

I think this word may be stil censored: !!!!!!!!


As you can see it still is censored


Why do I get the feeling I need to learn some history here!!

In any case, I updated a few things to adjust for the changes MA made, some more needs to be done, more then I can do right now as I am already running late for dinner. Interestingly the changes seem to be to get ready for new planets. Hopefully I can get it resolved tomorrow.
 
Why do I get the feeling I need to learn some history here!!

Neomaven doesn't care for my charming personality.

... Or competition.

Just refer to it as "The PE Auction Forum"
 
Well, seems not only did MA not take the opportunity to add tier info to the feed while changing it, near as I can tell they totally removed the opening bid price of auctions that do not yet have a bid on them.

Great....
 
:( NooooOOOoooo.....

Hope it is back soon this site going would be a huge loss to the game, ingame stats are well.... kinda crap since VU10. The graphs now are much less useful, harder to read, and mouseover figures are now gone :(.
 
Well, seems not only did MA not take the opportunity to add tier info to the feed while changing it, near as I can tell they totally removed the opening bid price of auctions that do not yet have a bid on them.

Great....

I've just looked at the Expiring Auction Items on the Login Client, and I only see the TT value, not the Starting Bid, so I presume this is what you mean.

This would be fatal imo to the usefulness of PE-Auction and similar sites.

Being able to see the history of unsold bids is often a much better guide to the value of something than the average sale price, particularly where few items are sold, or market manipulation is taking place.

If this is what has happened, MA need to fix it and quickly.

And if the Expiring Auction Items is supposed to encourage players to go and bid, not showing the Starting bid defeats the object anyway.
 
Let's hope it's a bug, as opposed to an intentional change. :eek:
 
I've just looked at the Expiring Auction Items on the Login Client, and I only see the TT value, not the Starting Bid, so I presume this is what you mean.

This would be fatal imo to the usefulness of PE-Auction and similar sites.

Being able to see the history of unsold bids is often a much better guide to the value of something than the average sale price, particularly where few items are sold, or market manipulation is taking place.

If this is what has happened, MA need to fix it and quickly.

And if the Expiring Auction Items is supposed to encourage players to go and bid, not showing the Starting bid defeats the object anyway.

Yep, that is what I mean. ( https://www.planetcalypsoforum.com/...ice-expiring-auction-tab-no-bids-missing.html )
 
everybody knows that MA don t loves we put our noise to their bussiness.

But you know what? we have now a new Pubblic Relation guy (girl actually) i m going to send her a PM. Let see how it work out :p



sent
 
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everybody knows that MA don t loves we put our noise to their bussiness.

But you know what? we have now a new Pubblic Relation guy (girl actually) i m going to send her a PM. Let see how it work out :p



sent

Unless they get multiple reports on the issue, it is not likely to get changed. So far though, seems not many care, as no one even responded to the bug report to give it support.
 
If someone cares enough about it, I imagine they won't find it too hard to register. If they don't they probably don't really care that much I guess.

Sounds like you don't really care all that much, I guess. :scratch2:
 
Sounds like you don't really care all that much, I guess. :scratch2:

I thought the same thing tbh... Surely a webmaster wants a working site if he is going to generate an income from it. Personally, I would be greatful to get info about a problem with my site from anywhere, rather than trying to make people sign up to my own forum or expressing a blasé attitude towards those that don't.

I use PEAuction, but if it breaks, I simply use the ingame one, so thats one less visitior to the site. Admitedly I am lazy (but honest about it! :D), but for that reason, I wouldnt bother registering on the forum there and reporting it when I have similar data in game. I would suggest i would not be the only one.

I guess if you can afford to lose visitors to your site like that you (Rotrap) probably dont care all that much either?
 
Sounds like you don't really care all that much, I guess. :scratch2:

At least you posted in addition to the rep comments, unlike most people giving rep comments so far.

The jist of your comment, is that this is bad customer support. I think this is the root of the differing viewpoints. The viewers of the web site are not my customers. I view the site as a community site.... and as such giving good feedback and bug reports is the 'price' of the site. Most visitors just cost a little cpu power and bandwidth, effectively nothing, and also give pretty much nothing. Thats fine. A few give very good feedback and help, these are what make running community sites worthwhile. They are gold. That is the 'pay' so to speak. Then you have a few that think you owe them something for visiting a free site, and cost a lot more time then they are worth really.

Here we have someone in effect report an issue caused by a change by MA. (Which MA who we do pay, did not document in their release notes, and did in a way that is bugged, in a way that seems to think they have an understanding the agreements between Smoothie and I and seems to be complains that they have not gotten updates on the status of the site... yet they can not even be bothered to spend five minutes to join the site?

So.. yeah, I don't care about the viewers of the site that feel a sense of entitlement only.

I actually am glad for the report, and despite being on my way out the door for a holiday dinner, did get it fixed within a few hours of being referred to this thread. So, I do care about the site.

I also do like Serica from the conversation I have had with her. I am glad this did let the data feed get fixed. This is probably a result of different world views, but after many years of working on FOS, I have learned to be defensive very quickly of people that are not willing to meet you a tiny part of the way.
 
I thought the same thing tbh... Surely a webmaster wants a working site if he is going to generate an income from it. Personally, I would be greatful to get info about a problem with my site from anywhere, rather than trying to make people sign up to my own forum or expressing a blasé attitude towards those that don't.

I explain this in my reply to the message you replied to. I want a working site in either case. If I was charging for membership, then an expectation of support would follow as well. As it is a free community site, I don't find it unreasonable for those who want to see things fixed, or improved to actually spend five minutes to register and use the pm systems etc on that site.

I use PEAuction, but if it breaks, I simply use the ingame one, so thats one less visitior to the site. Admitedly I am lazy (but honest about it! :D), but for that reason, I wouldnt bother registering on the forum there and reporting it when I have similar data in game. I would suggest i would not be the only one.

So in this case you are right, I don't care. You don't find enough value in the site to report any issues, that is fine. Just hopefully you don't expect the issues to get magically fixed and spend time and energy complaining about it, but none in helping.


I guess if you can afford to lose visitors to your site like that you (Rotrap) probably dont care all that much either?

Take it as you wll, but visitors to the site like that, cost more then they are worth for a free site. So I can not only afford to lose them, I am better off without them.
 
ok... to try and clarify again

Ok, getting some messages now asking if people need to/should register.

The answer is no, I don't expect everyone to register. I am/was just trying to say that if you want to report an issue with the site, that is the best way to make sure someone who can fix it sees it.

As far as I know it is working. At least as best as it can. The prices on auctions with no bids can no longer work unless MA fixes some issues on their end. Hopefully more people then just I have made MA aware they care about the issue so they move it up on their list. ( https://www.planetcalypsoforum.com/...ice-expiring-auction-tab-no-bids-missing.html ) So if someone knows something else that is not currently working, please let us know so we can look into it.
 
So in this case you are right, I don't care. You don't find enough value in the site to report any issues, that is fine. Just hopefully you don't expect the issues to get magically fixed and spend time and energy complaining about it, but none in helping.

Take it as you wll, but visitors to the site like that, cost more then they are worth for a free site. So I can not only afford to lose them, I am better off without them.

No, I dont expect thing to be magically fixed, like I said, I would not be particually bothered and would simply go in game to see auction data there.

The point I am making is that you have what i would consider a pretty poor attitude regarding updating the site based on your responses here. I am not talking about speed of response or anything like that, just your general attitude to people asking perfectly reasonable questions. Even your responce to that was "better off without them".

Perhaps a more sensible response would be to try encourage these people that you seem to consider a waste of space to start contributing in a more meaningful way... all you have done so far is alienate them. Read back your first few posts on this thread, they seem very negative to me... almost "dissing" people for daring to raise a post here rather than the forum on PEauction.... personally I find remaining polite and informative a better way to deal with people, suggesting alternatives rather than critising them for not following procedures they were not aware of...

just my opinion of course... politeness costs nothing ;)
 
lol you are a tool

Maybe so, I've been (and been accused of) worse before. ;)

At least you posted in addition to the rep comments, unlike most people giving rep comments so far.

The jist of your comment, is that this is bad customer support. I think this is the root of the differing viewpoints. The viewers of the web site are not my customers. I view the site as a community site.... and as such giving good feedback and bug reports is the 'price' of the site. Most visitors just cost a little cpu power and bandwidth, effectively nothing, and also give pretty much nothing. Thats fine. A few give very good feedback and help, these are what make running community sites worthwhile. They are gold. That is the 'pay' so to speak. Then you have a few that think you owe them something for visiting a free site, and cost a lot more time then they are worth really.

Here we have someone in effect report an issue caused by a change by MA. (Which MA who we do pay, did not document in their release notes, and did in a way that is bugged, in a way that seems to think they have an understanding the agreements between Smoothie and I and seems to be complains that they have not gotten updates on the status of the site... yet they can not even be bothered to spend five minutes to join the site?

So.. yeah, I don't care about the viewers of the site that feel a sense of entitlement only.

I actually am glad for the report, and despite being on my way out the door for a holiday dinner, did get it fixed within a few hours of being referred to this thread. So, I do care about the site.

I also do like Serica from the conversation I have had with her. I am glad this did let the data feed get fixed. This is probably a result of different world views, but after many years of working on FOS, I have learned to be defensive very quickly of people that are not willing to meet you a tiny part of the way.

Yes, the jist of my comment was about was bad customer service. I can see your point of view from the standpoint that most visitors to the sight aren't "customers" per se' and I can see having and expectation for us to meet half way. I guess I can only speak for myself in saying that if I took on the responsibility in running a site/business no matter for profit or community service I would want feedback from wherever I could get it and I'd try to make it as easy as possible for the user, i.e. a dedicated (monitored) thread here at EF.

For the record, I love the site and wouldn't have a problem registering to use it IF I needed to. I'll send a support case to MA to try and help the cause with the "bug" and no matter this thread, I'm happy someone (Rotrap) stepped up to keep the PEAuction going.
 
No, I dont expect thing to be magically fixed, like I said, I would not be particually bothered and would simply go in game to see auction data there.

The point I am making is that you have what i would consider a pretty poor attitude regarding updating the site based on your responses here. I am not talking about speed of response or anything like that, just your general attitude to people asking perfectly reasonable questions. Even your responce to that was "better off without them".

Fine. Not sure at all how you correlate the responses here to anything to do with updating the site. Please tell me what question you saw as perfectly reasonable. Here is what I see/saw:

Someone noticed that the auction data had stopped updating. They then pretend to be a party to the understanding of the conditions it was transfered. Why they even include this irrelevant fact , who knows. They then go on to saying that this affects some other sites. Then they ask if anyone can shed some light on this. So they assume this had to do with the transfer, they make unwarranted aspirations on the intent and instead of asking the people who could most directly answer feel the need to make a public post. This was/is not a polite way to do it.


Had they posted/reported that the site had an issue, my response would have been a simple thank you and also asking them to report it more directly.

Next post alludes to it being all messed up, says R.I.P. and yet gives no specifics anything could be looked into from.

Then it is said it would be helpful to know when to expect fresh data to be recorded.

I then respond back with information.... where I do try to 'shed some light' and say it would be helpful if they reported things directly. How is that impolite or unreasonable?

Now, the response I got to this was basically, I can't be bothered and you should do more.

Perhaps a more sensible response would be to try encourage these people that you seem to consider a waste of space to start contributing in a more meaningful way... all you have done so far is alienate them. Read back your first few posts on this thread, they seem very negative to me... almost "dissing" people for daring to raise a post here rather than the forum on PEauction.... personally I find remaining polite and informative a better way to deal with people, suggesting alternatives rather than critising them for not following procedures they were not aware of...

just my opinion of course... politeness costs nothing ;)


As for 'following procedures' they are not aware of, is it not common sense that the best way to get something fixed is to contact people that are able to fix? I simple was saying this common sense fact, that if someone wants an issue resolved more quickly, the best way is to make sure we know about it. The best way to do that is to contact us more directly on the site. How is this a bad attitude? First reply was an attempt to encourage them to do just that. They reply I got back indicated this was not going to work. Your replies indicate that this is not worth the effort as well.

As for politeness, I am polite to those who are polite to me, and have been polite to all but a couple of people in game and on the forums. This thread though was not a polite way to report the issue.


I still stand by what I said after reviewing things.
 
Yes, the jist of my comment was about was bad customer service. I can see your point of view from the standpoint that most visitors to the sight aren't "customers" per se' and I can see having and expectation for us to meet half way. I guess I can only speak for myself in saying that if I took on the responsibility in running a site/business no matter for profit or community service I would want feedback from wherever I could get it and I'd try to make it as easy as possible for the user, i.e. a dedicated (monitored) thread here at EF.

Sure, the feedback here is taken, and despite the appearances from the way this thread has turned, welcome. It just is also very likely to be missed.

Things are in transition, but I have more ability to make sure I see things on that site. A thread here as a secondary support make sense as long as people know that it would be secondary. As one example my pm box here is often near 200 records, while on peauction I have a lot more room. I can also set up better filters if needed.

For the record, I love the site and wouldn't have a problem registering to use it IF I needed to. I'll send a support case to MA to try and help the cause with the "bug"

Thanks for the help. No need to register unless you want to be sure we see a message asap. In the future some new feature ideas may have you wanting to register.
 
Perhaps I should point out here, that the only reason I looked into the data on PEAuction was that I use Entropedia to record my skills, and noticed the skill prices hadn't changed for several days.

That could have been caused by several things, either on Entropedia or as it happened, on PEAuction itself, and I wanted to be sure who should be informed.

Frankly, I was quite surprised that I was the first (and apparently only) person who noticed there was any problem with the data being recorded at all.

It only took 2hrs for you to respond to this thread, and could have been even less if someone happened to have you on FL ingame, and pm'd you there after seeing the thread.

So, posting here was probably at least as timely as registering on PEAuction, and then sending you a pm there ... after which, I'd probably never check that forum again. (You only have to compare the longevity and activity on my OP to see I dont spend a lot of time posting stuff on forums)
 
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