Server Downtime for Release

LeelooM

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soc chat not working.

What am I doing wrong?
Try relog + pray :p

EDIT : at least you are ingame ... I keep trying, nothing works Failed to update ....Try again later.
 

wizz

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Try relog + pray :p

EDIT : at least you are ingame ... I keep trying, nothing works Failed to update ....Try again later.
lol, relogging works.

Sometimes it can be so easy ;)
 

zenct

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Houston we have a problem with update ....

@ 95% Failed to update EU An error occured while applying the update. Please try again later.

More have the same problem?
Yea, I have the same issue... tried several times.

Ill try to reinstall the game, i guess.
 

LeelooM

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Yea, I have the same issue... tried several times.

Ill try to reinstall the game, i guess.
Please let us know if that helped
 

SoReal

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just tried on another PC , same error . gotta laugh at this bullshit
 

juicy001

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the first 5years >>> BooBGirL Juicy WeT ...>>>>...and...now...>>>>... Juicy Fruit Monster
win7 64 bit ... same shit error at 95% ... <3 BUGtropia :laugh:

guess i download it all again aswell
 
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mspatterson

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This is embarrassing. I wish this happened the 1st time I tried to install it way back.
 

mspatterson

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Why are they trying to push a visual c redist on an update again? As if its a fresh install? I already have them and there hasn't been any visual updates!!! Its like the loader just isn't prepared to deal with the install answer.. its alrdy there!! =p
 

mspatterson

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I found very quick workaround!

delete everything on entropia/redist folder and then it started to update for me :wtg:
OK guys this worked.. I deleted the redist folder entirely and ran client loader.. problem solved yay!
 

schaefer13

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delete everything on entropia/redist folder and then it started to update for me :wtg:
Worked great on Windows 10 64 Bit and Windows 7 64 Bit. Thank you!
 

juicy001

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the first 5years >>> BooBGirL Juicy WeT ...>>>>...and...now...>>>>... Juicy Fruit Monster
ty for the fix but now i have downloadet already all again :laugh:

still +rep
 

Faceof

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Hmmm....nothing works for me...reinstalled and also delete redist file in 2 PC and nothing...same problem...any other?:scratch2:
 

LeelooM

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Hmmm....nothing works for me...reinstalled and also delete redist file in 2 PC and nothing...same problem...any other?:scratch2:
reinstall will not work, uninstall then install should work
 

Count0

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Hmmm....nothing works for me...reinstalled and also delete redist file in 2 PC and nothing...same problem...any other?:scratch2:
I deleted redist folder, and didn`t work.
I restored the folder, then deleted only the content of redist folder, and it worked.
 

stc44

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Deleting redist folder didn't help in my case.
P.S. Same with deleting content only.
 

fred5283

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Yo! I had the error too!

Butttt

Now I don't!

Find this folder --> C:\Program Files (x86)\Entropia Universe\redist

Delete the contents only (not the folder) - I had 4 files in there

Update again --> installation successful!!

Win7, 64-bit
 

laginha

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Yo! I had the error too!

Butttt

Now I don't!

Find this folder --> C:\Program Files (x86)\Entropia Universe\redist

Delete the contents only (not the folder) - I had 4 files in there

Update again --> installation successful!!

Win7, 64-bit
did that, had 2 files there, deleted them and still at 95%..
 

dRiFF

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I found very quick workaround!

delete everything on entropia/redist folder and then it started to update for me :wtg:
Thanks, worked for me.
Win 8.1 64bit
 

sawachika

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Had the stuck at 95% too, but I didn't wait for the error to pop up and just closed the launcher (X).

After that, went into the windows task manager, end tasked the entropia universe updater and relaunched the launcher.

It then proceeded as per normal and everything went smoothly.

Win10, 64-bit
 

stc44

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Alright guys here's what I've done so far

1. Uninstalled the game
2. Re-downloaded the launcher
3. Launched

Got the same good old 95% error on a fresh client (!!!)

4. Control panel -> Programs and Features
5. Manually uninstalled visual c redistributable 2015-2019 x86
5.5 Uninstalled visual c redistributable 2017 (which was x64 probably)
6. Manually launched installing both visual c x86 and x64 redistrubutables from "redist" folder
7. x86 started to install almost immediately
8. x64 started to install after a considerable amount of time

I think this is where launcher fails an update as it treats x64 installation thread as hanging, terminates it and displays an update error

9. Went past 95% (!!!)
10. Now re-downloading planet data all over again

Hope that helps.

P.S. Was able to finally launch the game
 
Last edited:

Robin

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i got someone to chat with me in support and got it working finally with his help
 

girtsn

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got stuck at 95% as well reinstalled the game, win 10 64bit
 

helena

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i got the bug, i rethried, it worked :D win 10 64bit too
 
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