Entropia Universe Support:
Hi,
It was never possible to fix the old issue that the old tomb shops had unfortunately. When the Deer was reinstated in Planet Calypso using the CryENGINE2 game engine, the whole deer interior also needed to be redesigned. Since the caves were removed all together and will not be brought back, and we still want to give you the opportunity to purchase a shop in the same area as your old shop had, we have proposed a shop that is located above the ground in the new Deer Mall. The shops in the new mall have different stats than the old shops, so they are not direct copies of the old ones.
Please take a few days and think about if you still wish to continue you business with the shop you have received, or if you would like to decline the offer and receive your funds back. And if you have any other questions related to this, do not hesitate to ask.
We wish you a nice weekend.
Kind regards,
Entropia Universe Support
You wrote:
Hi,
I have not yet decided whether to keep the shop or not, but I wish to make you aware of my feelings towards the current situation.
I am very disappointed with this situation. It was not made clear that I was being offered a shop with fees ten times as high as the fees for the shop I previously owned. I do not understand how it can be justified that I have to pay 100 ped/month when there are other shops in existence both in Deer Mall and other areas) with more item points and a lower fee. A few doors along from my shop, in the very same mall, there is a shop with 150 item points and a 15 PED fee - this seriously devalues my shop as an asset.
Why is it that some shop owners are getting their original low maintenance fees while I have to pay ten times the fee just because you made me wait longer? I cannot believe you made my wait three years just to make me the offer "Pay ten times more or go without". What damage would it do to MA/FPC to give Thorkell's Tomb shop owners the maintenance fees they originally had?
TBH, I can't understand why you would make *any* shop fee so high. If I ran a game/platform where the RCE was one of the core attributes I would find the number of empty or unsuccessful shops an embarrassment. I would be doing all I could to encourage participants to engage in the ingame economy. After all, a successful trading business provides income to MA/FPC through sales tax. For reasons I am unable to understand you seem to be taking steps to make running a business prohibitively expensive.
And as for the 1 free year... as per support case 178500 I have a problem/bug which prevents anyone from viewing the content that is loaded onto the signs that I am intending to sell in this shop. I wait to see whether anything gets does about this problem before my "free" period expires.
Regards,