Due to technical upgrades being implemented, the standard review and approval process for withdrawal requests is currently taking longer than normal. In order to improve processing time for a withdrawal request, be sure that all relevant personal information on your account is accurate and up...
So, in hindsight, it probably wasn't the wisest business decision to let the only person who processes withdrawals to take 2 weeks holiday in April.
Naughty mindark - spanky spank! Don't do it again!