atomicstorm
Slayer
- Joined
- Aug 21, 2013
- Posts
- 9,027
- Location
- Blockchain
- Avatar Name
- MeLoveYou LongTime FiveDolla
All,
I reported an exploit and gave 2 weeks for Mindark to both acknowledge and fix the problem, but they did neither. As such, the time allotted before going to public has expired. The support case is still unanswered, showing the lackluster support procedures this company has and apparently no intent to change them. I have no words, certainly none positive, about the worthlessness of sending a support case. As a shot to Mindark et all, I better never see another request from any admin to submit a support case; as it is a waste of time.
The exploit: On June 14th, 2020, following a patch, it was now possible to buy items/resources from other planets and craft with them without paying for auction transport fees. This works for as long as you buy them from opening the auction terminal from the crafting terminal and never close the manufacture window, thus resetting the inventory. Prior to the patch earlier in the month, this resulted in Operation Error and you had to reset the window.
TL version: You can buy metal residue (or any resource) from another planet and craft with it while being on another planet - without paying ANYTHING in fees - as you choose to leave it on the other planet.
To Mindark, with all the exploits, if my support team (that I manage) did this to the customer base - ignored them.. I would fire them. Hell, I would be fired for letting it happen. Fix it. Now. I will hold you to the same standard that I am held to.
I reported an exploit and gave 2 weeks for Mindark to both acknowledge and fix the problem, but they did neither. As such, the time allotted before going to public has expired. The support case is still unanswered, showing the lackluster support procedures this company has and apparently no intent to change them. I have no words, certainly none positive, about the worthlessness of sending a support case. As a shot to Mindark et all, I better never see another request from any admin to submit a support case; as it is a waste of time.
The exploit: On June 14th, 2020, following a patch, it was now possible to buy items/resources from other planets and craft with them without paying for auction transport fees. This works for as long as you buy them from opening the auction terminal from the crafting terminal and never close the manufacture window, thus resetting the inventory. Prior to the patch earlier in the month, this resulted in Operation Error and you had to reset the window.
TL version: You can buy metal residue (or any resource) from another planet and craft with it while being on another planet - without paying ANYTHING in fees - as you choose to leave it on the other planet.
To Mindark, with all the exploits, if my support team (that I manage) did this to the customer base - ignored them.. I would fire them. Hell, I would be fired for letting it happen. Fix it. Now. I will hold you to the same standard that I am held to.
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