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  1. #1

    Mob despawned and no compensation

    32 days since Mech Mk3 disappeared into thin air with ~400 ped in one and ~100 ped in the other. Despawned with no potential to loot.

    Support tickets filed, 1 'update' since (I am certain someone just logged in and flipped a flag as to not get on their bosses bad list for no replies - there was no actual response or update to the ticket, just a Last Update date change.)

    Since the civil way of reporting this has failed. Here we are.

  2. #2
    Marauder
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    MeLoveYou LongTime FiveDolla
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    There is no excuse to not respond. I would strongly advise going to the Ark Discord and also directing them to that support case. It's their mob.

  3. #3
    Prowler theProphet's Avatar
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    Prophet the Prophet from Planet Zen
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    maybe it was a platform issue
    Free from desire, you realize the mystery. Caught in desire, you see only the manifestations. Yet mystery and manifestations
    arise from the same source. This source is called darkness. Darkness within darkness. The gateway to all understanding. 道德經 老子
    Eyes closed -.-

  4. #4
    I have a pertinent update to this thread.

    There has been no update to this ticket.

  5. #5
    Alpha The Abomb's Avatar
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    Abomb Abomb ThePeoplesChamp
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    Any gameplay issues concerning PED should be addressed within 24 hrs. It isn't acceptable to take longer than 24 hrs. There aren't that many players in game and support should be on top of pertinent Real money tickets.
    The Abomb now has Expert Wood! Level 49 Resource Gatherer - 5,578 RG Skill points
    I am Bruce Lee - 6,486 Martial Arts
    I am growing Strongah with the Force - 5,043 Force Merge

    Being Realistic is the most traveled road to Mediocrity.

  6. #6
    Alpha pechunter's Avatar
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    I had one of thoose despawn on me and got peddies back

  7. #7
    Quote Originally Posted by pechunter View Post
    This quote is hidden because you are ignoring this member. Show Quote
    I had one of thoose despawn on me and got peddies back
    That is good to hear there is hope! If only it could come this year!

    Thanks for the post pechunter.

  8. #8
    Update, there is no update.

    I created another ticket to reference the nearly 40 day old ticket - which also showed an 'update' 2 days later. With no reply.

    Fire your employees that are gaming you on your ticket stats regarding issue movement.

  9. #9
    Old Alpha fred5283's Avatar
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    Maybe post on Arkadia forums too?

  10. #10
    Prowler theProphet's Avatar
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    Quote Originally Posted by fred5283 View Post
    This quote is hidden because you are ignoring this member. Show Quote
    Maybe post on Arkadia forums too?
    as if that would help any further
    Free from desire, you realize the mystery. Caught in desire, you see only the manifestations. Yet mystery and manifestations
    arise from the same source. This source is called darkness. Darkness within darkness. The gateway to all understanding. 道德經 老子
    Eyes closed -.-

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